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The Position

Job description

The Delivery Management Professional - Scrum Master (SE6) leads moderately complex deliveries, proactively identifies improvements, manages diverse stakeholders, and contributes to strategic implementation. In this role, you will independently define and control the scope of medium to large initiatives, utilizing effective facilitation and analytical skills to drive value delivery. While navigating intricate stakeholder environments, you will connect team development with broader business objectives. Depending on the organization's needs, you may operate within role archetypes such as Project Manager, Service (Delivery) Manager, ITSM Process SME, Scrum Master, RTE, or Agile Coach.

Description of the area

The Clinical Submission Data and Content Generation & Reuse function focuses on modernizing the creation and management of clinical data and regulatory submission assets (data and content). It develops and deploys platforms for structured content management, enabling the reuse of approved components across documents. This group also pioneers the use of agentic AI to assist in generating, reviewing, and assembling complex submission assets (data and content), aiming to improve quality and reduce authoring timelines. 

Job Responsibilities

Scope & Content Leadership

• Independently defines, manages, and controls the scope of medium to large initiatives or significant workstreams with moderate complexity

• Facilitates and coaches Product Owners and team leads in the scope definition process, aligning with strategic objectives, stakeholder expectations, and team dependencies

• Proactively identifies, analyzes, mitigates scope-related risks and removes impediments

• Champions the adoption of scope management best practices 

• Maintains detailed scope documentation and ensures transparency across all stakeholders

Accountability & Problem Solving

• Independently leads analysis of moderate to complex delivery problems, driving root cause analysis using structured techniques (e.g., 5 Whys, fishbone diagrams)

• Elicits complex stakeholder needs and translates them into actionable delivery plans

• Accountable for developing comprehensive improvement plans with measurable outcomes and implementation timelines

• Contributes to solution design and participates in validation activities to ensure quality delivery

• Champions accountability culture by modeling ownership, dealing pragmatically with ambiguity, and using effective facilitation techniques

• Mentors colleagues on problem-solving methodologies and builds team spirit through collaborative approaches

Stakeholder Management

• Identifies and maps diverse stakeholders across functional areas (technical, business, operations, compliance, etc.)

• Develops and executes comprehensive stakeholder communication plans tailored to different audience needs

• Manages relationships proactively to act as a trusted advisor and escalation point

• Shapes stakeholder perspectives through transparent communication and evidence-based recommendations

• Navigates intricate stakeholder environments by identifying conflicts early, facilitating resolution, and ensuring alignment on priorities and trade-offs

• Conducts regular stakeholder engagement activities (reviews, retrospectives, feedback sessions)

Impact & Strategy

• Demonstrates consistent performance with measurable impact that extends to specific products, initiatives, or service clusters

• Ensures value delivery by connecting tactical execution to strategic objectives 

• Takes a proactive role in shaping team processes, identifying process improvements, and implementing optimization initiatives

• Contributes to product/domain goal achievement and participates in strategic planning sessions

• Measures and communicates delivery outcomes, including velocity, quality metrics, and business value realized

• Protects the team from external interruptions, ensuring the team remains focused on committed goals

Complexity & Product Size Management

• Manages moderately complex initiatives or workstreams extending across products or services

• Oversees the delivery of complex features in an Agile Release Train (ART) increment

• Selects and tailors delivery methodologies (Scrum, Kanban, hybrid approaches) based on initiative characteristics and team needs

• Manages dependencies between activities, teams, and external work streams

• Handles multiple concurrent initiatives and prioritizes effectively based on business impact

• Facilitates Scrum events, including Sprint Planning, Daily Scrums, Sprint Reviews and, Sprint Retrospectives, and supports Product Owners in aligning cross-team dependencies and backlog prioritization

Business & Technical Acumen

• Selects and adapts delivery methodologies (SAFe, Scrum etc) to optimize results for specific contexts

• Manages complex delivery processes, including resource allocation, timeline management

• Utilizes advanced delivery tools and techniques (e.g., dependency mapping, scenario planning, capacity planning) to address business challenges

Qualifications

Education / Experience

• Proven track record operating in a Delivery Management archetype (e.g., Project Manager, Service Manager, Scrum Master, RTE, Agile Coach) managing medium to large initiatives or significant workstreams.

• Deep familiarity with Agile principles, Scrum Pillars and Values and SAFe methodology

• Demonstrated success managing medium to large initiatives or significant workstreams with measurable business outcomes

• Experience delivering complex projects or services across functional boundaries (e.g., service transitions, product launches, ART increments)

• Demonstrated experience translating requirements into strategic implementation plans and contributing to business planning and forecasting.

• Relevant certification preferred: SAFe Scrum Master (SSM), Scrum Master (CSM/PSM), or equivalent

Technical Skills

• Strong ability to select, adapt, and apply appropriate delivery methodologies (SAFe, Scrum & Kanban) based on context

• Proficiency in delivery management tools and platforms (e.g., Jira, Lucid, Confluence, Monday.com)

• Strong analytical and data-driven decision-making skills; ability to conduct root cause analysis and propose evidence-based improvements

• Experience with dependency management, risk management, and capacity planning techniques

• Competency in defining and tracking KPIs related to delivery health (velocity, burndown, cycle time, quality metrics, etc.)

Additional Qualifications (Soft Skills & Competencies)

• Exceptional communication: ability to tailor messages for diverse audiences (Technical teams & business partners)

• Advanced facilitation skills: designing and running effective meetings, workshops, retrospectives, and conflict resolution sessions

• Stakeholder management expertise: ability to build trust, influence without authority, and navigate complex political environments

• Coaching & mentoring mindset: committed to developing team members, championing accountability, and building team capability

• Leadership presence: demonstrates credibility, emotional intelligence, and resilience under pressure

• Strategic thinking: ability to connect tactical execution to broader business and organizational objectives

• Adaptability: comfortable operating across multiple delivery methodologies and organizational contexts

• Strong work ethic and accountability: owns outcomes and follows through on commitments

Shift: CET time zone

#Hyderabad2026

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.