SAP Scrum Master

Career Category

Information Systems

Job Description

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

 ABOUT THE ROLE

Role Description:

The SAP Scrum Master is a leader and coach who facilitates SAP Product teams events, processes, and supports the SAP product teams in delivering value. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement. They also often participate in the Agile / Scaled Agile Framework (SAFe) transformation, coaching leaders and teams in the new mindset and processes. They help adapt SAFe to the organization’s needs, standardizing and documenting practices
 

Roles & Responsibilities:

• Lead and manage Enterprise Resources Planning (ERP) product teams delivery using Scaled agile frameworks and techniques. Align with Agile values such as prioritizing individuals and interactions over processes and tools.
• Lead and facilitate agile events including stand-ups, sprint/PI planning, sprint/PI reviews, retrospectives, demos and backlog refinement meetings to promote team collaboration.
• Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.
• Collaborate with cross-functional teams to identify business requirements and develop solutions that meet customer needs.
• Work with Product Owners, Product and Solution Management, and stakeholders to ensure strategy and execution alignment
• Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity
• Identify, escalate, and manage risks and dependencies across Teams and Agile release train (ART) to ensure that they are addressed in a timely manner
• Coordinate with Services and support to schedule resolution of issues with released products 
• Foster a culture of continuous improvement within the Teams by leading retrospectives and encouraging innovation
• Monitor and report on the progress of the Team, ensuring transparency and alignment with solution objectives.
• Support Agile maturity across ERP teams through metrics, retrospectives, and training.
• Contribute to the development of Scaled Agile delivery frameworks for ERP Systems, tools, and templates.

Functional Skills:

Must-Have Skills:

• 8+ years experience in SAP project management environment and at least 3+ year experience as a scrum master of SAP agile delivery teams
• Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)
• Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align
• Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors
• Excellent problem-solving skills and a passion for tackling complex challenges with data
• Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team

Good-to-Have Skills:

• Familiarity with Jira, Azure DevOps, or similar Agile project management tools.
• Experience working in regulated environments (e.g., GxP, SOX compliance) is a plus.
• Workshop facilitation and training experience

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

• Certified SAFe Scrum Master or similar (preferred)
• SAP Certified Application Associate (preferred)

Soft Skills:

• Excellent people and project management skills
• Ability to work collaboratively with cross-functional teams
• Ability to manage multiple priorities successfully
• Team oriented with a focus on achieving team goals

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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