Sample Dispatch Technician (STV)

Sample Dispatch Technician

Stevenage & Ware, UK (Full-Time, On-Site)

About the Opportunity

We are partnering with a key player in the life sciences sector, offering an exciting opportunity for a Sample Dispatch Technician to join a highly regulated scientific operations environment.

This role focuses on the global shipment of R&D samples, ensuring all materials—biological, chemical, or radioactive—are handled, prepared, and shipped in full compliance with international transport and regulatory requirements.

What We Offer

• Competitive salary

• Bonus scheme

• Pension scheme

• 25 days annual leave + 1 extra day for your birthday

• Opportunity to join a growing organisation in the life sciences sector

The Role

As a Sample Dispatch Technician, you will be responsible for the end-to-end coordination of sample shipments globally, ensuring accuracy, compliance, and efficiency across all dispatch activities.

This is a technically focused role requiring strong knowledge of Dangerous Goods regulations, documentation, and regulated logistics processes, along with close collaboration with internal teams, customers, and external partners.

Key Responsibilities

• Receive, accept, store, and manage samples, ensuring accurate documentation and compliance with Dangerous Goods and transport regulations

• Prepare and dispatch shipments in line with IATA, ADR, IMDG, GMP, GLP, and SHE standards

• Complete, reconcile, and maintain complex shipment documentation in line with regulatory requirements

• Ensure all shipment documentation and authorisations (e.g. import licences, Certificates of Analysis) are obtained in a timely manner

• Coordinate daily operational workloads and ensure service delivery meets SLAs and contractual obligations

• Maintain strong awareness of relevant regulations and ensure compliance across all activities

• Monitor and manage materials requiring special handling, including hazardous and temperature-sensitive shipments

• Maintain accurate inventory records and ensure availability of products, components, and consumables

• Identify and drive process improvements to enhance efficiency, flexibility, and compliance

• Act as a point of contact for internal teams, external stakeholders, and customers regarding sample dispatch queries

• Liaise with government bodies, suppliers, and logistics partners to resolve complex shipment issues

• Support audits, inspections, and regulatory readiness activities

• Contribute to cross-functional projects and continuous improvement initiatives

• Assist with training and onboarding of new team members

• Ensure all operational activities are performed accurately, on time, and in line with GMP/GLP standards

Expectations

• Scientific degree or equivalent experience within a laboratory, logistics, or regulated environment

• Experience in shipping Dangerous Goods (IATA, ADR, IMDG) is highly desirable

• Strong knowledge of Dangerous Goods regulations and Known Consignor requirements

• Understanding of GMP and GLP environments and compliance standards

• Experience handling complex documentation and working within regulated frameworks

• Ability to manage multiple priorities and coordinate operational workloads effectively

• Strong attention to detail and commitment to accuracy and compliance

• Effective communication skills and ability to work collaboratively with internal and external stakeholders

• Customer-focused mindset with strong problem-solving ability

• Familiarity with inventory systems, logistics processes, and sample tracking systems

• Exposure to continuous improvement or lean processes is advantageous

• Self-motivated, organised, and capable of working in a fast-paced environment

Why Apply?

This is an excellent opportunity to build or further develop a career in regulated logistics and sample management, working within a global life sciences environment where compliance, precision, and collaboration are key.

#LI-Onsite