Salesforce Application Manager

<p style="text-align:left"><b>Work Schedule</b></p>Standard (Mon-Fri)<p style="text-align:inherit"></p><p style="text-align:left"><b>Environmental Conditions</b></p>Office<p style="text-align:inherit"></p><p style="text-align:left"><b><u>Job Description</u></b></p><p style="text-align:inherit"></p><p>Thermo Fisher Scientific is seeking an experienced <b>Salesforce Application Manager</b> to oversee multiple Salesforce platforms, including <b>Life Sciences Cloud</b>, ensuring optimal performance, scalability, and compliance. The ideal candidate will have <b>5&#43; years of experience</b> in Salesforce application management and a strong background in life sciences or healthcare technology.<br /><br /> </p><h3><b>Key Responsibilities</b></h3><ul><li><p><b>Platform Management:</b></p><ul><li>Oversee multiple Salesforce platforms (e.g., Sales Cloud, Service Cloud, Life Sciences Cloud) ensuring stability and alignment with business objectives.</li><li>Manage integrations with third-party applications and internal systems.</li></ul></li><li><p><b>Release &amp; Change Management:</b></p><ul><li>Coordinate releases, deployments, and environment refreshes across multiple teams.</li><li>Ensure adherence to governance, compliance, and validation requirements for life sciences.</li></ul></li><li><p><b>Stakeholder Collaboration:</b></p><ul><li>Partner with business units, IT teams, and vendors to define requirements and deliver solutions.</li><li>Act as the primary liaison for Salesforce-related initiatives across the organization.</li></ul></li><li><p><b>Performance &amp; Optimization:</b></p><ul><li>Monitor system health, troubleshoot issues, and implement performance improvements.</li><li>Drive automation and best practices for configuration and customization.</li></ul></li><li><p><b>Compliance &amp; Security:</b></p><ul><li>Ensure platforms meet <b>GxP</b>, <b>FDA</b>, and other regulatory standards for life sciences.</li><li>Maintain data integrity and security across environments.</li></ul></li></ul><h3><b>Required Qualifications</b></h3><ul><li><b>Experience:</b><ul><li>Minimum <b>5 years</b> in Salesforce application management, with exposure to Life Sciences Cloud.</li><li>Proven experience managing multiple Salesforce orgs and integrations.</li></ul></li><li><b>Technical Skills:</b><ul><li>Strong knowledge of Salesforce architecture, configuration, and deployment tools (e.g., Copado, Gearset).</li><li>Familiarity with APIs, middleware, and data migration strategies.</li></ul></li><li><b>Industry Knowledge:</b><ul><li>Understanding of life sciences processes and compliance requirements (GxP, validation).</li></ul></li><li><b>Soft Skills:</b><ul><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Ability to manage complex projects and prioritize effectively.</li></ul></li></ul><p></p><h3><b>Preferred Qualifications</b></h3><ul><li>Salesforce certifications (Administrator, Advanced Administrator, Application Architect).</li><li>Experience with <b>Life Sciences Cloud</b>, <b>Health Cloud</b>, or similar industry-specific solutions.</li><li>Knowledge of DevOps and CI/CD practices for Salesforce.</li></ul><h3><b>Why Thermo Fisher?</b></h3><ul><li>Work on cutting-edge Salesforce solutions supporting life sciences innovation.</li><li>Join a global leader committed to making the world healthier, cleaner, and safer.</li><li>Competitive compensation, benefits, and career development opportunities.</li></ul><p></p><p></p><p></p><p></p>