Returns Associate II

Returns Associate II

Position Summary:

• Work Schedule: M-F 7am-3:30pm

• 100% on-site

Catalent’s Kansas City facility is home to our Oral & Specialty Drug Delivery, Biologics Analytical Services and Clinical Supply Services businesses. The site provides a range of integrated services for oral solid dosage forms, from formulation development and analytical testing to clinical and commercial-scale manufacture.  The Kansas City facility is a Center-of-Excellence for our Biologics Analytical Services business. Our talented team has over 25 years of experience providing analytical services for stand-alone and integrated biologics projects.

Catalent Pharma Solutions in Kansas City, MO is hiring a Returns Associate II.  The Kansas City Clinical Supply Services Returns Associate II supports clinical trial projects through the processing of returned clinical trial medications that are returned by clinical research sites for destruction and ensuring that all work is carried out in compliance with regulatory requirements, good manufacturing practices (cGMP) and standard operating procedures (SOPs). Although the main focus is in Returned Goods and Destruction, this position will also support other areas of operation as needed and as requested in order to support the needs of the business.

The Role:

• Follow safety and manual handling guidelines delineated in SOPs and MSDS

• Process returned clinical trial medications as delineated in the Returned Goods Summaries/Destruction Plans to ensure processing instructions are followed in accordance with SOPs and client authorized requests

• Follow safe handling procedures when utilizing manual lifting equipment to move material

• Prepare and complete documentation in compliance with SOPs and cGMP

• Reconcile returned clinical trial material and add to the appropriate inventory system

• Ensure daily targeted productivity goals are achieved

• Ensure a high quality standard work by reporting any deviations from the Returned Goods Summaries/Destruction instructions or SOP procedures to management

• Work with the Senior Returns Operator to complete verification of material for destruction

• Other duties as assigned

The Candidate:

• High School degree or equivalent

• 1-3 years of clinical trial Returned Goods Summaries/Destruction or related pharmaceutical operations experience preferred

• Ability to work in a team environment

• Self-motivated and proactive

• Proven written and verbal communication skills

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

• High attention to detail

• Ability to work effectively to meet competing workplace demands

• Basic computer skills – including, but not limited to e-mail, Microsoft Word & Excel, Internet Explorer

Why you should join Catalent:

• Defined career path and annual performance review and feedback process 

• Diverse, inclusive culture 

• Positive working environment focusing on continually improving processes to remain innovative

• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives 

• 152 hours of PTO + 8 paid holidays

• Several Employee Resource Groups focusing on D&I

• Dynamic, fast-paced work environment

• Community engagement and green initiatives 

• Generous 401K match 

• Medical, dental and vision benefits effective day one of employment 

• Tuition Reimbursement - Let us help you finish your degree or start a new degree!

• WellHub- program to promote overall physical wellness 

• Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories

Catalent offers rewarding opportunities to further your career!  Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. 

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.