Reliability Technician V

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Production Equipment Repair & Maintenance

Job Category:

Business Enablement/Support

All Job Posting Locations:

Jacksonville, Florida, United States of America

Job Description:

Johnson & Johnson MedTech. is recruiting for a Reliability Technician V, located in Jacksonville, Florida!

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Reliability Technician V serves as a senior technical resource supporting manufacturing equipment reliability, asset performance, and operational continuity across complex electromechanical production systems. This role utilizes broad Production Equipment Repair and Maintenance expertise to help devise practical solutions to tasks that are typically not routine. The position supports executive leaders and internal teams in the Production Equipment Repair and Maintenance progression and end deliverables, while helping ensure repair and manufacturing solutions are accurate, timely, and high quality. This role performs advanced troubleshooting, predictive and preventive maintenance, equipment repair, reliability analysis, and continuous improvement activities while maintaining high standards of professionalism, efficiency, communication, discretion, and independent judgment. 

Key Duties and Responsibilities 

• Meet all requirements of the PM & Reliability Technician IV position. 

• Utilize broad Production Equipment Repair and Maintenance expertise to devise practical solutions for tasks that are typically not routine. 

• Serve as a senior technical subject matter expert for troubleshooting, repair, maintenance, and reliability improvement of industrial production equipment. 

• Assist efforts to oversee and audit front-line tasks supporting the Production Equipment Repair and Maintenance function to ensure compliance, accuracy, timeliness, and quality of deliverables. 

• Perform advanced routine and non-routine maintenance activities to support equipment uptime, manufacturing readiness, and asset availability. 

• Help coordinate the technical implementation, modification, and ongoing monitoring of quality, safety, and efficiency for discrete production of unit-based items assembled from component parts. 

• Lead complex equipment diagnostics involving electromechanical systems, PLCs, servo systems, pneumatics, robotics, vision systems, dosing systems, molding systems, heat seal systems, sterilizers, and related production technologies. 

• Support key strategy sessions with Manufacturing Engineers to help develop repair and maintenance schematics for the rollout of new and improved repair and maintenance processes, tools, and equipment. 

• Apply Root Cause Problem Solving (RCPS), including A3 methodology, to eliminate recurring failures, improve equipment performance, and support sustainable corrective and preventive actions. 

• Support regular reviews of team operational control standards and testing equipment to assess conformance with engineering specifications, including test apparatus of raw materials, parts, components, finished items, and packaging. 

• Analyze maintenance history, downtime trends, failure modes, and predictive maintenance findings to recommend improvements to maintenance strategies and asset management practices. 

• Provide support for technical production line problems to minimize finished item rejection levels by monitoring gauges and other indicators of production equipment and machinery performance. 

• Support predictive maintenance technologies, including thermography, ultrasonics, vibration awareness, lubrication practices, and related inspection methods, documenting findings in accordance with site requirements. 

• Partner with Operations, Engineering, Quality, Maintenance, and Asset Care teams to support equipment reliability initiatives, process stability, and compliance expectations. 

• Support Operator Asset Care initiatives by coaching equipment owners, reinforcing operating discipline, and helping identify conditions that may affect equipment performance. 

• Provide technical coaching, mentoring, and knowledge transfer to Technician II through Technician V personnel. 

• Support maintenance planning, scheduling, spare parts identification, equipment documentation, and continuous improvement activities. 

• Maintain required Johnson & Johnson site electrical safety qualifications and demonstrate safe work practices when performing troubleshooting and repair activities. 

• Follow management directives and guidance that demonstrate and apply Johnson & Johnson’s Leadership Imperatives and Credo. 

• Comply with applicable Environmental, Health, Safety, Quality, FDA, ISO, and GMP requirements while performing assigned work. 

Education and Experience 

Education 

• High School Diploma required. 

• Technical certification, trade school completion, military technical training, associate degree, or equivalent advanced industrial maintenance training preferred. 

Required Experience and Skills 

• Eight (8) or more years of college, trade, military training, or equivalent industrial maintenance experience in a technical field supporting electromechanical manufacturing systems, PLCs, pneumatics, and automated equipment. 

• Line qualified or PM qualified across multiple generational technologies (GTs), with demonstrated senior-level capability supporting complex manufacturing equipment. 

• Demonstrated ability to diagnose, troubleshoot, repair, install, adjust, and maintain industrial production equipment and related machinery. 

• Advanced knowledge of regulated manufacturing requirements, including FDA, ISO, GMP, safety, and quality expectations. 

• Ability to lead troubleshooting efforts, support reliability investigations, and communicate technical recommendations clearly to cross-functional partners. 

• Strong organizational, communication, and interpersonal skills with the ability to mentor others and influence maintenance best practices. 

• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint. 

• Ability to perform the physical requirements of the role, including stooping, walking, pulling, light lifting up to 23 lbs., grasping, hearing, visual acuity, kneeling, reaching, pushing, talking, standing, and crawling. 

Technical Proficiency 

• Demonstrated proficiency and mastery in at least five (5) of the following areas: pneumatic systems, predictive maintenance technologies, servo system maintenance and troubleshooting, injection molding maintenance and troubleshooting, sterilizer operation and maintenance, vision systems, solvent hydration modules, dosing systems, robotic systems, heat seal systems, PLC troubleshooting, equipment controls, and automated manufacturing systems. 

Preferred Skills and Experience 

• Technical certification, trade school completion, military technical training, associate degree, or equivalent advanced industrial maintenance training preferred. 

• Experience in an industrial maintenance or reliability role emphasizing electromechanical systems, PLCs, pneumatics, automated equipment, and regulated manufacturing operations preferred. 

• Experience leading complex troubleshooting efforts, reliability investigations, RCPS/A3 problem solving, or cross-functional equipment improvement activities preferred. 

• Experience supporting reliability-centered maintenance, preventive maintenance optimization, predictive maintenance programs, asset care initiatives, or continuous improvement projects preferred. 

• Lean Six Sigma Yellow Belt or Green Belt training preferred. 

• Demonstrated proficiency in multiple advanced equipment technologies, such as predictive maintenance, servo systems, injection molding, sterilizers, vision systems, robotics, heat seal systems, PLC troubleshooting, or automated manufacturing controls preferred. 

Knowledge, Skills, Abilities, Certifications and Affiliations 

• Demonstrates Johnson & Johnson Leadership Imperatives and Credo-based behaviors. 

• Applies structured problem solving, including RCPS and A3 methodology, to drive sustainable corrective actions and prevent failure recurrence. 

• Uses maintenance planning, scheduling, asset management, and predictive maintenance principles to improve manufacturing reliability. 

• Demonstrates senior-level technical judgment, ownership, and urgency when responding to equipment issues that affect production, quality, safety, or compliance. 

• Collaborates effectively with Operations, Engineering, Quality, Maintenance, Asset Care, and other cross-functional partners. 

• Maintains high standards for ethical behavior, safety, compliance, documentation accuracy, and respect for people. 

Location and Travel Requirements 

This role is based onsite at Johnson & Johnson Vision Care, Inc. in Jacksonville, Florida. Travel requirements are not anticipated unless otherwise directed by business need. 

Additional Information 

Management reserves the right to add, delete, or otherwise modify assigned duties at any time based on business needs. To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. The minimum qualifications listed are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

 

 

Required Skills:

 

 

Preferred Skills:

Agile Manufacturing, Agility Jumps, Equipment Maintenance, Execution Focus, Good Manufacturing Practices (GMP), Internal Auditing, Issue Escalation, Manufacturing Equipment, OSHA Compliance, Plant Operations, Predictive Maintenance, Problem Management, Problem Solving, Project Management, Quality Assurance (QA), Repair Management, Safety-Oriented