Regional Study Coordinator - Japanese Speaking

Regional Study Coordinator

Labcorp is seeking a Regional Study Coordinator to join our team in Suzhou or Shanghai China.

Job Responsibilities:

• Act as regional liaison between Global Study Manager and various CCLS departments involved in the study.
• Act as regional liaison between assigned Client representatives (eg. CRA, Site Monitors)and the corresponding local CCLS platform; occasionally, the Regional Study Coordinator can represent Global Study Manager in interactions with the main client contact.
• Close collaboration with the Global Study Manager for all study related aspects that are pertaining to the corresponding local platform and through all study stages, from set-up to closure.
• Review the study Statement of Work to ensure local feasibility and make appropriate recommendations to the Study Design Lead.
• Ensure a detailed knowledge of the SOW specifications and very good understanding of how the SOW specifications impact every operational aspect of the clinical trial.
• Manage day-to-day local study related activities, especially logistics, monitoring and study supplies, keeping the Global Study Manager informed of any study development.
• Monitor, track and provide resolution to all local study issues, keeping the Global Study Manager in the communication loop.
• Responsible for implementing monitoring and setting up of local performance metrics and taking corrective actions when needed.
• Liaise with the Global Study Manager for any tasks assigned to the Regional Study Coordinator as part of the Global Monitoring Plan.
• Demonstrate ability to work in a matrix environment where task assignments can be channeled down to be completed by Regional Study Coordinators while other task assignments will need to be delegated to other functional groups; demonstrate flexibility in handling both categories of tasks.
• Participate in functional meetings (eg. CLFs) and provide input, keeping processes up to date.
• Comply with CCLS Global Project Management strategy.
• Support a culture of continuous improvement, quality and productivity.
• The Regional Study Coordinator is expected to interact internally on a regular basis and occasionally with external clients throughout all job duties mentioned above.
• Other duties as assigned.

Minimum Qualifications:

• Bachelor degree.

• 2 or more years of customer service experience.

Preferred Qualifications:

• 3 or more months of professional or internship experience in clinical research or pharmaceutical industry.

• Proficiency in English and Japanese.

Additional Job Standards:

• Strong interpersonal skills.

• Influence and negotiation skills.

• Demonstrated ability to plan and prioritize.

• Demonstrated communication and organizational skills.

• Demonstrated attention to detail.

• Demonstrated participation in process improvement initiatives.

• Proven ability to excel in a fast-paced environment.

• Proven teamwork.

• Proven experience and knowledge of processes and tools used in department.

• Demonstrated ability to liaise with internal departments.

• Demonstrated ability to facilitate meetings.

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.