Career Category
Information Systems
Job Description
Purpose
Provides line management and oversight to a team of associates responsible for clinical‑trial purchase‑order (PO) management. The role ensures staff are trained, supported, and performing consistently, while overseeing workload distribution, quality, and adherence to SOPs and GCP. Through effective people management and coaching, the Manager enables high‑quality, timely PO lifecycle execution that supports clinical trial delivery and strong cross‑functional collaboration.
Roles & Responsibilities
- Line management for team of Supplier Governance Associate/Snr Associates responsible for clinical trial supplier PO management
- Ensure staff are adequately trained and adhere to all appropriate SOPs, policies and applicable regulations and guideline
- Manage team workload to ensure adequate coverage across the Amgen portfolio
- Liaise with functional areas to ensure internal business needs, quality and timelines are met across the team
- Lead PO lifecycle activities for clinical-trial suppliers: SOW review, PO creation, submission, amendment/change-order management, and closure.
- Coordinate with Clinical Operations, Procurement, Finance, and Suppliers to ensure POs reflect clinical trial SOWs, budgets and deliverables.
- Maintain PO accuracy and compliance with Amgen policies across team
- Maintain PO and SOW documentation in central repositories (e.g. TMF) and ensure audit/readiness standards are met for the team.
- Oversee timely review and approval of invoices in Amgen ERP system to ensure on time payments
- Manage and resolve escalated issues related to supplier invoices and payments
- Maintain PO tracking (dashboard/log) and deliver regular PO status reports to management.
- Monitor PO-related supplier delivery and identify PO risks; share issues with Supplier Governance Leads for oversight and escalation.
- Prepare PO-focused materials, meeting agendas and minutes for governance/PO management meetings; track actions arising from meetings
- Ensure PO activities align with GCP, company procurement policies and clinical trial requirements.
Key Activities
- Line Management
- Perform oversight of PO management team
- Ensure consistency of deliverables across PO Management team
- Support creation of Amgen reports as required (e.g., metrics reports)
- Monitor team performance to identify areas for improvement
- Manage issues related to PO team delivery or quality
- Support PO Associate/Snr Associates in resolving issues though data analysis, root cause analysis and teamwork
- PO lifecycle management
- Review SOWs to confirm compliance with Purchasing Standards prior to PO creation.
- Prepare and submit PO and funding requests through the enterprise procurement/P2P system or established finance workflow; follow up until submission confirmation.
- Manage PO amendments and change orders to reflect scope changes.
- PO submission & tracking
- Submit POs via the enterprise procurement/P2P or finance workflow and maintain a PO tracking dashboard showing submission, routing/approvals, funding status, and closure targets.
- Proactively chase routing/processing issues and escalate blockers to the Manager or Supplier Governance Leads
- Communicate on a regular basis with supplier and Amgen stakeholders regarding progress of pending PO requests and to monitor PO budgets
- Financial stewardship (scope limited to PO spend tracking)
- Perform ongoing budget reviews and track commitments against PO balances; identify variances and forecast spend related to active clinical supplier POs.
- Supplier oversight & issue coordination
- Monitor supplier delivery versus PO/SOW milestones and summarize PO-related risks for stakeholders.
- Facilitate meetings between supplier and Amgen to review PO, invoice, and PO budgets topics
- Independently manage and resolve issues related to SoW, PO and invoices to support clinical trial execution and budget management.
- Manage multiple priorities, balancing study delivery and budgetary controls to ensure timely execution of SoW/POs and timely invoice approval.
- Ensure PO/SOW linkage to TMF and central repositories is maintained and audit-ready.
Basic Qualifications
Any Degree and 8-13 years of work experience in life sciences for medically related field, including 2 years biopharmaceutical clinical research experience (clinical research experience obtained working on clinical trials at a biotech, pharmaceutical or CRO company)
Previous experience of managing Direct Reports
Preferred Qualifications
8-13 years work experience in life sciences or medically related field, including 2 years of biopharmaceutical clinical research experience (clinical research experience obtained working on clinical trials at a biotech, pharmaceutical or CRO company)
Experience at or working with clinical trial supplier (CRO, Central lab, imaging supplier etc) contracting, SOW and budgets.
Knowledge
- Staff Line Management
- Knowledge working in a global, matrix organization
- Knowledge of Good Clinical Practice (GCP)
- Strong organizational and project management skills; able to manage competing priorities
- Strong Proficiency with enterprise procurement/P2P workflows, Microsoft Office Word, Excel and SharePoint
- Financial acumen sufficient for budgeting, forecasting and PO balance monitoring.
- Clear written and verbal communication; ability to coordinate cross-functional stakeholders.
- Problem-solving orientation and appropriate escalation judgment.
- Professional collaboration skills
.