Description

Quality Systems & Analytics Lead (Director-Level Individual Contributor)Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities<h2>Overview</h2>We are seeking a highly experienced Quality Systems & Analytics Lead to serve as a hands-on subject matter expert in quality systems, analytics, and executive data visualization. This is a high-impact individual contributor role with no direct reports. The ideal candidate is highly motivated – someone who can independently translate complex quality and operational data into clear, decision-driving insights for senior leaders while also providing deep expertise in quality systems and reporting.This role is ideal for someone who combines strong knowledge of quality processes, metrics, and pharmaceutical regulated environments with the ability to design intuitive dashboards and visual narratives that make the “so what” from the data immediately clear. The role partners with internal stakeholders, including senior leadership and business partners, to improve how key quality indicators are analyzed, interpreted, and communicated.<h2></h2><h2>Key Responsibilities</h2><ul><li>Serve as the senior SME for quality systems, analytics, and executive-level reporting, providing expert consultation and hands-on support to internal stakeholders and senior leaders.</li><li>Evaluate existing KPI dashboards, scorecards, and reports to identify opportunities to improve clarity, focus, and decision usefulness.</li><li>Redesign data outputs and reporting to emphasize signals over noise, enabling executive comprehension and action.</li><li>Transform complex quality and operational datasets into concise, visually compelling stories that support business decisions.</li><li>Apply best practices in data visualization, visual hierarchy, color use, and information design to improve reporting effectiveness.</li><li>Perform complex analyses and reporting across quality-related metrics and business needs.</li><li>Partner with leaders and cross-functional stakeholders to understand metric needs and align reporting outputs accordingly.</li><li>Develop and promote standardized frameworks, templates, and visualization best practices across the organization.</li><li>Contribute as a thought partner to quality systems and analytics initiatives, procedures, and training efforts where needed.</li></ul><h2></h2><h2>What Success Looks Like</h2><ul><li>You can take a cluttered quality or KPI report and turn it into a clean, executive-ready dashboard that tells a clear story in seconds.</li><li>You know how to eliminate unnecessary metrics and highlight insights that truly drive decision making.</li><li>You have the experience to anticipate executive questions and answer them visually before they are asked.</li><li>You bring strong judgment, clarity of thought, and design sensibility—not just technical reporting capability.</li><li>You are comfortable operating as a trusted expert and influencer.</li></ul><h2></h2><h2>Qualifications</h2><ul><li>Bachelor’s degree in science, healthcare, or a related field, or an equivalent combination of education and experience.</li><li>Significant experience in quality systems, quality analytics, and/or reporting in a regulated or GxP environment.</li><li>Deep understanding of quality processes, metrics, and data, with the ability to interpret complex information and translate it into actionable insight.</li><li>Experience with TrackWise and/or other electronic quality management systems.</li><li>Strong expertise in data visualization and dashboard design using tools such as Power BI, Tableau, or similar platforms.</li><li>Strong ability to communicate complex findings clearly to senior stakeholders and business partners.</li><li>Excellent attention to detail, organization, and ability to manage multiple priorities independently.</li><li>Strong project and stakeholder management skills.</li><li>Approximate travel requirement: up to 25%.</li></ul>Get to know Syneos HealthOver the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. <a href="http://www.syneoshealth.com" target="_blank">http://www.syneoshealth.com</a>Additional InformationTasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.