Quality Partner

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Opportunity

Roche Diagnostics Cape Town is seeking a Operations Quality Partner to join their team.
 

As an Operations Quality Partner, you are accountable for ensuring your contributions live up to the We@Roche Diagnostic Commitments. You work as a strategic business partner to break down silos between internal and external organizations. You are responsible for building and developing your capabilities to contribute more to the team, customers and patients.  

You will be responsible for:

• Strategic Quality Partnership

  • Collaborate with R&D and manufacturing teams to provide quality oversight during process improvement  or product development projects, ensuring compliance is integrated from the start.

  • Push boundaries to implement risk-based compliant processes that result in quick and efficient innovation.

  • Act as a key quality stakeholder in technical reviews and document authoring to support seamless transitions from development to operations.
     

• Drive business results and customer value

  • Perform activities to meet Q&R goals with minimal collaboration from your manager.

  • Identify, escalate, and provide adequate solutions for significant quality or regulatory risks.

  • Coach and train quality professionals and business partners to ensure collective growth and meeting of business needs.

  • Support audits as required 
     

• Process Excellence & Agile Ways of Working

  •  Lead process improvement initiatives to increase productivity and reduce costs.

  • Participate in or lead large global cross-functional squads to drive innovation within your area of influence.  Able to link responsibilities with both site and Global Quality and Regulatory.  

  •  Act as a role model for Agile Leadership behaviors and Dia Operating Principles.

  • Everything you do should contribute directly to the achievement of our Roche Ten Year ambitions, including:

- Double patient access to novel, high-medical-value diagnostics solutions

- Build the leading, profitable insights business

- Improve patients’ lives via ‘OneRoche Approach’ to ecosystem in every country

• Empower and enable the Network

  • Build and maintain strong partnerships with colleagues and business patterns to assure alignment around strategic projects and day-to-day activities and to assure mutually successful working relationships.

  • Be the champion and advocate for Engrained Quality at the Site.

  • Build a culture of continuous improvement.
     

• Collaborative Growth and Professional Excellence

  • Actively seek candid feedback on performance and take decisive action to grow.

  • Foster a high-performance culture by recognizing the contributions of teammates and peers.

  • Identify personal goals and actively manage your career trajectory in collaboration with your manager.

  • Responsible for building and developing your own capabilities to contribute more to the team, customers, and patients.

What else do you have in your toolbox: 

• Bachelor’s or Master’s degree in Life Science, Data Science, or a related field (or equivalent experience).

• 2+ years of experience in a regulated environment; completed training as a scientist/laboratory technician is also valued.

• In-depth knowledge of Risk Analysis and Qualification/Validation activities.

• Proficiency in Root Cause Analysis (RCA) tools with the ability to lead complex investigations.

• A track record of driving QMS compliance through risk-based decision-making.

• Proven ability to support both process improvement projects and product development projects.

• A proactive quality mindset with experience in continuous improvement initiatives.

Locations:

This role is based in Cape Town.

As this position is part of a global organization, international business travel may be required.

Note that relocation benefits are not available for this role.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.