Quality Manager (on Shift)

The Quality function promotes quality and compliance through the product life-cycle within the wider manufacturing and production operations at the GSK Ware Manufacturing Site.  This entails monitoring all quality related systems, improvement procedures and documentation (including data and information), ensuring that products released have been manufactured, packaged and distributed according to all Regulatory and cGMP requirements (including appropriate certification for EU markets).

Job Purpose:

Reporting to a Quality Operations Manager, the Quality Manager on Shift (Operational QA) ensures that activities related to both manufacturing and non-manufacturing areas are carried out compliantly with SOPs and GMP and the impact on product quality and supporting quality systems is fully assessed and recorded. Ensure that products that are released and distributed to market conform to registered and regulatory requirements and are manufactured to cGMP.

Key Responsibilities:

• To liaise with other functions as appropriate in dealing with incidents affecting product quality or compliance, ensuring that deviations from GMP, specifications or company standards are fully recorded, remediated and investigated.

• To include the review/endorsement of CAPA proposals and to provide Quality approval of GMP procedures and documents.

• Participate in management monitoring of Quality processes and support wider value stream management monitoring activities.

• Provide necessary support in the investigation of customer or vendor complaints.

• Identify potential quality issues within manufacturing/packing/warehouse operations or other non-manufacturing areas as appropriate (via inspection, GEMBA and process confirmation).

• Ensure manufacturing, packaging, Warehouse and wider support process changes are controlled appropriately and the impacts adequately assessed and monitored.

• Ensuring that product released/shipped conforms to the required quality standards.

• Provide quality oversight of facilities, equipment and personnel.

• Support Distribution Risk Assessments (if applicable).

• Coach staff in setting and maintaining appropriate quality and compliance standards and liaise with supported functions in providing quality guidance through TAP process, Gembas and quality meetings.

As part of the quality assurance team, you will promote team working and effective communication across the Ware site and across GSK’s wider Quality functions (at other sites).

Operational Quality – Please note that this role requires the successful applicant to be based/work in the GMP area for the site.

Shift:  Please note that this role is aligned to the following shift:  24/5 (during the week) and 16/2 (on the weekend).  The Monday to Friday shifts (during the week) operate on 12-hour shifts:  Days (circa 6:40 to 19:00) and Nights (circa 18:40 to 7:00) working on a 2 or 3 (day or night) shift rotation.  Please note that you will also need to work 2 weekends per month:  1 weekend on Earlies (circa 6:15 to 14:30) and 1 weekend on Lates (circa 14:00 to 22:15).  Total working week will be circa 37.5hrs (on average across the month).
 

About You:

As this role is multi-faceted and includes liaising with a wide variety of on-site production and operations teams, you will be a self-motivated person who has strong experience of working in quality and/or manufacturing at a complex manufacturing site.  You will be resilient and calm under pressure, with strong people skills and a proven ability to influence people to achieve objectives and drive performance.  You will have a strong continuous improvement mindset.  Effective written and verbal communication and excellent interpersonal skills, as well as the ability to organise and prioritise workload are considered essential skills.

About Ware Manufacturing Site:

Medicines at Ware are presented as either Respiratory devices or in Oral Solid Dose form. The site holds a unique position in our network as the only site responsible for launching the company’s pipeline of new medicines in these dose forms, many of which are life saving medicines. A series of investments in new state-of-the-art equipment are being made that will support the delivery of a record number of new products.

CLOSING DATE for applications:  Monday 15th of June 2026 (COB).

Basic Qualifications:

• BSc in Scientific, Technical or Engineering discipline (or equivalent experience, ideally gained working in a Pharmaceutical Manufacturing Facility or similar highly regulated industry).

• Knowledge of current Good Manufacturing Practice requirements.

• Knowledge and application of Quality Management Systems (QMS).

Benefits:

GSK offers a range of benefits to its employees, which include, but are not limited to:

• Competitive base Salary

• Shift allowance

• Annual bonus based on company performance

• Opportunities to partake in on-the-job training courses

• Opportunities for support for professional development and chartership (accreditations and professional bodies)

• Access to healthcare and wellbeing programmes

• Employee recognition programmes

If you would like to learn more about our company wide benefits and life at GSK we would suggest looking at our webpage Life at GSK | GSK.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at UKRecruitment.Adjustments@gsk.com where you can also request a call.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a  Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive

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