Quality Manager

Job Title

Quality Manager

Job Description

Job Responsibilities:
• Establishes operational objectives and work plans, delegates assignments to subordinates to ensure smooth execution and efficient distribution of tasks within the organization and fosters collaboration and productivity while aligning with overarching goals.
• Reviews and monitors operational key performance indicators (KPIs) to evaluate the success of operations, actively participates in the development, modification, and execution of company policies impacting immediate operations, with potential implications across the organization.
• Utilizes wide-ranging experience and professional expertise, creatively resolves complex issues aligned with company objectives, distinguished by additional specialized knowledge and recognized as an expert in the field.
• Guides the review and approval of finished products manufactured for and by the company, manages all inspections and inquiries regarding the operation of manufacturing sites and collaborates with relevant company groups to ensure compliance with company standards, regulations and approved manufacturing process specifications.
• Manages talent across the quality assurance team, while driving employee selection, performance management, compensation management, career development, and ensuring effective operational management.
• Oversees material and spare part qualification, coordinates enhancements in supplier processes for critical-to-quality parameters, ensures implementation of supplier process control plans with control limits and tolerances, finalizes updates to the approved supplier list and ensures compliance with release requirements for company materials and products.
• Implements quality assurance policies and strategies to determine methods, techniques, and evaluation criteria in quality assurance, ensuring alignment with organizational objectives for optimal outcomes.
• Directs product recall procedures, ensures swift and efficient resolution in accordance with company policies and regulatory standards, and oversees all aspects of the recall process to maintain compliance and uphold consumer safety.
• Owns supplier qualification, audits, and assessments processes, supports in external and internal audits, aids in regulatory compliance gap closure, monitors supplier quality metrics, agreements, and records, and participates in supplier quality-related communication and feedback.
• Manages talent across the team, while driving employee selection, performance management, compensation management, career development, and ensuring effective operational management.

Minimum required Education:
Bachelor's / Master's Degree in Quality Management, Supply Chain Management, Engineering, Science or equivalent.

Minimum required Experience:
Minimum 5 years of experience with Bachelor's OR Minimum 3 years of experience with Master's in areas such as Medical Device, Quality Assurance, Quality Control, Quality Audit, Compliance Coordination or Warehouse Operations or equivalent.

Preferred Skills:
• Quality Assurance (QA)
• Quality Management Systems (QMS)
• Continuous Improvement
• Quality Control Inspection
• CAPA Methodologies
• Quality Management Procedures and Methodologies
• Supplier Quality Management
• People Management
• Risk Management
• Strategic Planning
• Regulatory Compliance
• KPI Management
• Budget Management
• Business Acumen
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.