QT Customer Service Program Manager

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Elaborates and analyzes implements quality concepts, methods, tools and procedures as part of effective an agile/lean-oriented Quality Management System, in a specific quality area, or in an assigned organizational unit.

* Ensures, implements and assesses quality-related standards and legal requirements in a specific quality area, or in organizational unit(s) assigned.* Creates transparent and open environment for quality culture together with management.
* Gives guidance that risks are identified, considered and controlled throughout the design and the use of the Quality Management system.
* Creates real-time transparency for ad-hoc analysis, instant decision making, preventive action and continuous improvement.
* Drives innovative digital solutions to improve quality by thinking outside of the box, coaching and fostering the application of creativity methods.
* Trains employees in a specific quality area.
* Analyzes and improves a series of process steps by applying appropriate methods like Value Stream Mapping.
* Coordinates a group of quality-related staff without leading the team.
* Ensures effective cooperation with both internal and external stakeholders.
* Coordinates an assigned international/national quality network in a specific quality area.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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