Project Support Office (PSO) Analyst

Job Title

Project Support Office (PSO) Analyst

Job Description

Role Overview

The Project Support Office (PSO) Analyst supports the Project Management Office (PMO) by providing centralized coordination, analytics, reporting, and operational support across multiple project teams and office locations. The role ensures accurate resource planning, financial tracking, and project governance through tools such as Planisware, while enabling project managers to effectively deliver against commitments.

This position operates within a centralized support model, serving multiple offices and ensuring consistency, standardization, and visibility across the project portfolio.

Key Responsibilities

1. Resource Planning & Planisware Management

• Maintain and administer resource data within Planisware, ensuring accuracy and completeness.

• Support resource planning processes, including:

  • Resource allocation tracking

  • Demand vs. capacity analysis

  • Forecasting resource needs across projects

• Monitor and validate time recording and utilization data.

• Partners with project managers and functional leads to resolve resource discrepancies.

• Drive continuous improvement in resource management processes and system usage.

2. Financial & Budget Analysis

• Support project financial planning, budgeting, and forecasting activities.

• Analyze project cost performance, including budget vs. actuals and forecast changes.

• Assist in tracking project spend, accruals, and financial commitments.

• Identify risks, variances, and trends, providing insights and recommendations.

• Support financial governance processes and ensure alignment with organizational finance standards.

3. Project Reporting & Data Management

• Develop, maintain, and enhance standardized PMO reports and dashboards.

• Provide regular reporting on:

  • Resource utilization

  • Project status and health

  • Financial performance

  • Portfolio metrics

• Ensure data integrity across systems and reports.

• Automate reporting where possible to improve efficiency and consistency.

• Consolidate data from multiple offices into centralized reporting outputs.

4. Project Manager Support

• Provide operational support to project managers across the project lifecycle, including:

  • Project setup and planning

  • Schedule updates and tracking

  • Resource and cost planning inputs

• Assist with project governance activities such as:

  • Stage gate reviews

  • Status reporting

  • Risk and issue tracking

• Support adherence to PMO standards, templates, and processes.

• Act as a liaison between project teams, finance, and resource management functions.

5. Process & Governance Support

• Support implementation and continuous improvement of PMO processes (resource planning, financial tracking, reporting).

• Ensure consistency in project management practices across multiple offices.

• Assist in developing documentation, templates, and standard work.

• Promote best practices and compliance with PMO frameworks.

6. Multi-Office Coordination

• Serve as part of a centralized PSO function supporting multiple geographic or functional offices.

• Coordinate data collection, reporting, and planning cycles across locations.

• Ensure alignment and standardization of processes across offices.

• Facilitate communication between central PMO and local project teams.

Qualifications & Experience

Required

• Bachelor’s degree in business, Finance, Project Management, or related field.

• 3–7 years of experience in PMO, project support, or business analysis roles.

• Experience with Planisware (preferred) or similar PPM tools (e.g., Clarity, MS Project Online).

• Strong analytical skills with experience in:

  • Resource planning

  • Financial analysis

  • Data reporting

• Proficiency in Microsoft Excel (advanced level) and PowerPoint.

Preferred

• Experience working in a centralized or shared services PMO model.

• Knowledge of project management methodologies; Primarily Waterfall but could include Agile or Hybrid).

• Familiarity with financial processes (budgeting, forecasting, accruals).

• Experience with data visualization tools (e.g., Power BI).

Key Skills & Competencies

• Strong analytical and problem-solving skills

• Attention to detail and data accuracy

• Effective communication and stakeholder engagement

• Ability to manage multiple priorities across teams and locations

• Process-oriented mindset with continuous improvement focus

• Strong organizational and coordination skills

Working Relationships

• Project Managers and Program Managers

• PSO Leadership

• Finance Teams

• Resource / Functional Managers

• Cross-office project teams

Success Measures

• Accuracy and reliability of Planisware data and reporting

• Timeliness and quality of PMO reports and insights

• Improved visibility into resource capacity and financial performance

• Consistency of PMO processes across offices

• Positive feedback from project managers and stakeholders

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This role is an office based role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.