Project Delivery Coordinator ( Medical Writer )

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Roche is a stable and innovative biotechnological company offering exceptional career paths and great benefits for fresh graduates and outstanding professionals. We are continuously expanding, looking for new talents to join our transforming Roche Services & Solutions Center. We offer a flexible working framework (2 office days/week on average).

The Global Digital Hub growing business line within Roche Services & Solutions Center. Our main purpose is to strengthen the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Content Creation, and Creative Design.

Position Summary

As a Project Delivery Coordinator (Expert), you will support the growing medical copy and content team within Roche Services & Solution Centre in coordinating delivery of medical writing & digital content solutions for our business partners. You will be part of formulating and identifying current and future content needs and support different content coordination initiatives.

In addition, you will work with senior medical writers and stakeholders to ensure the effective deployment of resources and tools to support and ensure that writing activities are conducted efficiently, cost-effectively, and in accordance with the business needs.

The medical copy and content team within the Global Digital Hub operates under the Content Creation Chapter. This specialized team focuses on generating promotional and non-promotional content materials intended for various digital formats (emails, videos, banners, infographics, websites etc.). Their work plays a crucial role in supporting the communication strategies developed by Roche's global and local business teams. 

Responsibilities

Coordinate project activities, monitor timelines and project plans, ensure resources are allocated effectively, and communication flows seamlessly. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with cross-functional teams globally. You will be responsible for overseeing the project phases from initiation to closure.

• Track and coordinate medical copy and content projects, monitoring deadlines and objectives while addressing challenges related to time constraints and resource allocation.

• Support the team of medical writers, medical copy quality assurance specialists  and content editors with project admin and communications, allowing them to focus on content development and delivery.

• Demonstrate effective negotiation skills when engaging with business partners, leveraging strong interpersonal relationships. Act as a bridge between requestors and the core medical writing team, functioning as an integral part of the service team.

• Oversee multiple projects of varying size and duration simultaneously. This involves maintaining strong stakeholder and client relationships, ensuring high-quality project delivery, and overall client satisfaction. Assist in the development and maintenance of project documentation, including standard operating procedures (SOPs) and process maps.

• Helping to track KPIs, compile data and analyse service performance metrics etc. Communicate status updates internally and support with building out operational tools.  Provide support to the team by facilitating their access to necessary resources and information. Identify potential process improvements and  enhancements within the field of responsibility.

• As a member of the  Roche Service & Solution organization you will possess a strong service and solution-oriented mindset and internal drive

Who you are

We are looking for individuals who are highly motivated,  actively present and passionate about project coordination in global setups. As a Project Delivery Coordinator (Expert), you are a person who has experience in coordinating different size projects and has the ability to manage key global stakeholders. You are a proactive, innovative problem-solver with a focus on sustainable and scalable solutions. You love to stay abreast of the digital technology trends in an endlessly changing digital operations landscape.

Further requirements

• Overall 6+ years of experience with 3+ years previous experience in digital marketing or project management. Professional level English oral and written communication skills.

• Adept at collaboration and working with multiple  stakeholders within a global, matrix environment.

• Proficiency in project management tools and software. Dynamic and flexible, with experience  in working with different project management tools. Knowledge of project management methodologies is preferred. Familiarity with the pharmaceutical industry, or other similarly regulated industry is an advantage.

• Agency or production service center background is an advantage (experience in medcomms or pharma considered a big plus).

• Strong organizational and time management abilities. Analytical thinking and decision-making expertise. We can add here experience in any project management tools like Jira, Workfront, Trello will be a plus

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.