Project Change Manager

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Roche Services & Solutions (RSS) aims at "transforming the way Roche operates.'' As a global organization of over 3,500 colleagues, we enable Roche to operate in a competitive and ever-changing business environment. We provide our partners with end-to-end business services and solutions, enabling them to focus on patient-centric activities. Embracing a OneRoche mindset, we leverage our global network located in Budapest (Hungary), Riga (Latvia), Chennai & Hyderabad (India), San José (Costa Rica), Kuala Lumpur (Malaysia), and our other sites to remain customer-centric 24/7 and co-create solutions together.

The Opportunity

As Project Change Manager you will be part of the RSS Project Management organization. Are you a project management and project change management enthusiast and want to provide best in class project management services to partners across Roche? Then you are the candidate we are looking for. 

In this role you will be working with the Marketing Technologies organization and its solution teams. You will be responsible for successful project change delivery and translating the technical vision into practical user adoption and rollout plans. Your work will include but will not be limited to:

Engagement Delivery

• Change Management Strategy: Creating, owning and implementing a holistic change management strategy - including engagement, readiness and adoption - in close alignment with the respective solution owner. Drive behavioral change and technology adoption to ensure effective knowledge transfer, user readiness, and the seamless adoption of new functionalities.

• Change Monitoring: Actively monitor the adoption of technical functionalities across the ecosystem. Continuously identify opportunities to enhance product usability and platform capabilities by collaborating directly with Solution Owners, users and the wider ecosystem.

• Enablement and Readiness: Drive end-to-end user adoption by defining readiness frameworks, managing cross-solution engagement strategies, and delivering practical enablement materials that empower stakeholders to autonomously execute new business processes 

• Adoption Support & Feedback Loop: Serve as the primary adoption contact for usability questions. Act as the ‘voice of the user’, understanding their business needs, guiding them on how the technology solves those needs, and translating affiliate pain points into actionable feedback for the Solution Owners.

• Content Consistency: Ensure the creation, accuracy, and consistency of learning content, aligning it closely with broader communication campaigns, and global engagement activities. Providing feedback and ensuring adoption of training material.

Capability Building 

Be an active member of the RSS Project Management Organization by  

• Continuously improving the project management and project change management capabilities, service offerings and community engagement leveraging latest developments and market dynamics

• Supporting the development of upskilling content and toolkits for our team

• Actively managing your own development

• Applying your learnings during engagements and sharing them with your RSS colleagues

Who You Are

You possess the following qualifications, experience and personal attributes

• University degree with 5+ years of experience in project management and project change management.

• Proven experience in change management principles, methodologies, and applying instructional design to adult learning portfolios.

• Strong track record of facilitating global workshops and communities of practice.

• Excellent stakeholder management and English language skills with the ability to communicate across a complex, matrix organization.

• Experience contributing to global/complex projects or product operating systems.

• Proficient in leveraging learning and development technology, including Cornerstone, Articulate 360, Synthesia video production, and Google / Microsoft tools.

• Advantageous exposure to additional related fields, such as business consulting or agile coaching.

In addition, the following skills will make you successful in your position and create the foundation for career growth at Roche:

• Strong communicator: ability to build substantial organizational awareness and trust quickly; ability to explain complex organizational set-up and concepts in an easily understandable format

• Well-organized: ability to juggle multiple tasks at once while keeping an eye on the big picture and documenting progress

• A team player: ability to generate enthusiasm and drive commitment; ability to work with virtual teams across the organization, located in different time zones and with differing cultures, keeping others informed and are sensitive to others’ needs

• Willing to be proactive and work across levels: from strategic to hands-on

In Exchange we provide you with 

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career. 

• Excellent benefits: Competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. 

• Flexibility: We also support flexibility to help you find your balance. Home office is commonly available (typically 2 office days/week on average). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.

• A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: https://go.roche.com/dpn4candidates

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.