Program Administrator

<p>Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. </p><p></p><p>A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don&#39;t meet every bullet point, we encourage you to apply and join us to create the extraordinary.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2>Job Summary</h2><p><span>To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a</span><b><span> [Program Administrator] </span></b><span>located in </span><b><span>[</span></b><b><span>Shanghai WGQ</span></b><b><span>].</span></b></p><p></p><p><b><span>What a typical day looks like</span></b><b><span>:</span></b></p><ul><li>Manage customer needs, maintain records of all customer requirements, coordinate with internal project teams to ensure specific implementation, and achieve customer satisfaction. </li><li>Manage financial metrics for projects under assigned customers to maintain healthy levels, promptly improve and enhance financial performance, etc. </li><li>Customer requirement entry, production coordination, logistics and shipping tracking. </li><li>Product delivery performance management, handling customer complaints and return processing matters.</li><li>Monitor and supervise the project execution process, promptly address issues during project operations to ensure smooth progress; </li><li>Coordinate cross-departmental communication and team building during project operations; </li><li>Review and archive project-related documents; </li></ul><p></p><p><b><span>The experience we’re looking to add to our team:</span></b></p><ul><li>2-3 years working experience of project management or CSR.</li><li>Good communication and coordination skill</li><li>Good English capability</li></ul><p><br /><b><span>What you’ll receive for the great work you provide</span></b>:</p><ul><li>Social Insurance</li><li>Life Insurance</li><li>PTO</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2></h2><h2>Job Category</h2>Operations<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span>Required Skills:</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">Optional Skills:</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span>Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We&#39;re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email </span><a href="mailto:accessibility&#64;flex.com" target="_blank"><span><span><span><span>accessibility&#64;flex.com</span></span></span></span></a><span> and we&#39;ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).</span></p>