Product Specialist for Chemicals

Provide general technical and commercial support to both external as well as internal customers such as the external product specialists, account managers and internal colleagues. Answer technical questions about products and applications. Treatment of product-related quality complaints. Act proactively with a view to achieving customer satisfaction and the promoting the sales cycle.

The Product Specialist is VWR's internal resource with expertise in the Chemicals product range. The main responsibilities include providing technical product support to customers and colleagues, preparing quotations and supporting tender activities. The position is office-based.

 

Technical Support

• Provide ongoing pre- and post-sales technical support to customers on the Chemicals product range within the VWR portfolio.
• Provide technical input for quotations and price recommendations based on product and market knowledge.
• Identify and develop new opportunities through interaction with technical end users.
• Collaborate effectively with the broader internal network.
  
   

Main activities

• Increase competitive advantage and customer satisfaction by building trust and developing strong partnerships.
• Work closely with customers, suppliers, VWR Sales teams and European functions to develop valuable solutions for customers' needs.
• Develop and maintain broad knowledge of the VWR product portfolio.
• Maintain knowledge of current commercial campaigns and initiatives.
• Participate in internal and external training sessions and relevant meetings.
• Liaise with suppliers on technical and product-related questions.
• Support tender activities by identifying suitable products and responding to technical requirements.
• Perform other duties as assigned.
  
   

Targets

Work closely with the Sales and Product Specialist teams to support the achievement of company targets and strategic objectives within the assigned product area.
 

Qualifications

• Scientific background in chemistry or a related discipline; knowledge of or a background in microbiology would be considered an advantage.
• Previous experience with laboratory products is preferred.
• Italian mother tongue and good written and spoken English.
• Good knowledge of MS Office.
   

Knowledge, abilities and skills

• Self-driven and well organized, with good time-management skills.
• Service-oriented attitude towards internal and external customers.
• Flexible and adaptable.
• Persistent and results-oriented.
• Good communication skills.
• Ability to manage a high workload and work effectively under pressure.
• Strong problem-solving skills.
   

Pay range (gross annual base salary) : €34.236,00 - €51.922,50

The minimum base gross annual salary (RAL) is stated in accordance with the provisions of the applicable National Collective Bargaining Agreement (CCNL Industria Chimica).

The actual gross annual base salary offered within the posted range is based on the candidate's relevant experience, knowledge, skills and qualifications. The Company is committed to ensuring fair and equitable pay practices.

 

The position's Total Rewards package may also include a variable component and benefits. Further details will be provided at a later stage and will be subject to the applicable Company policies.

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Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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