Product Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Opportunity:

At Roche Diagnostics, we understand that behind every test result is a patient. Our Regional Customer Support Center (RCSC) is looking for a Hungarian-speaking Product Specialist who wants to transition from the laboratory bench to a regional expert role. Whether you are an engineer or a lab professional, your expertise can help shape the future of diagnostics.

Please note that this is a CONTRACTOR/CONTINGENT POSITION. You will be employed by our 3rd party service provider.

Special Focus: Are you a Lab Professional looking for a career shift?

• Tired of shift work? Join us for a structured, professional office/hybrid environment.

• Ready to drop the lab coat but keep the expertise? Your hands-on experience with analyzers, reagents, and daily lab challenges is exactly what our customers need.

• Want to see the bigger picture? Move from running tests to mastering the entire diagnostic ecosystem, including IT integrations and cutting-edge software.

Your Impact:

• Technical & Application Support: Provide expert remote guidance for Hungarian laboratories and hospitals on IVD systems.

• Agile Problem Solving: Use your diagnostic "gut feeling" and our remote tools to prevent system downtimes.

• Knowledge Sharing: Be the bridge between complex technology and the people who use it every day.

• Professional Travel: Combine a structured office/hybrid setup with occasional customer site visits - using them as perfect opportunities for hands-on learning and staying connected to the lab reality 

Who You Are:

• Background: Degree in Biochemistry, Medical Biology, Laboratory Diagnostics, IT, or Engineering.

• Language: Native-level Hungarian is essential; strong English for international training and collaboration.

• Experience: If you have worked in a clinical laboratory (Biochemist, Lab Technician) or in technical support, you have a head start!

• Mindset: You are empathetic to customer needs, curious about how things work "under the hood," and enjoy a collaborative "Agile" culture.

• Mobility: You possess a valid driving license and are ready to hit the road when duty calls, turning occasional customer visits into a change of scenery 

What’s in it for you?

• A prestigious career path in a global healthcare leader.

• Comprehensive technical training (we teach you the engineering part; you bring the lab logic).

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.