Product Specialist

Acumed Iberica

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Job Scope

The Product Specialist will be responsible for commercial and training activities in the Northern region of Spain (Basque Country and Navarra), acting as the main point of contact between the company and its customers within this geographic area. In addition, they will provide specialized technical support in the operating room, actively contributing to the proper implementation, acceptance, and adoption of Acumed products.

On an ongoing basis, they will analyze and develop the customer base in order to identify new business opportunities, defining tailored commercial strategies for each and ensuring the achievement of the sales targets established for the territory.

Furthermore, they will participate in the execution of activities related to new product launches, including the preparation of materials, communications, and training initiatives, while maintaining up-to-date knowledge of the product portfolio, industry trends, competitor activity, and advances in clinical research.

Responsibilities

SALES

• Execution of business plans to identify and close new commercial opportunities.

• Sales visits: Visiting current and potential customers to assess needs or promote products and services.

• New customer acquisition: Developing strong working relationships with potential clients to generate new business opportunities within the assigned area.

• Providing operating room support.

• Delivering demonstrations and presentations for existing and new accounts on various topics, including product updates, changes to the Acumed product portfolio, and medical education programs.

• Maintaining fluid and frequent communication with sales management and preparing monthly reports.

• Monitoring and supervising inventory within the territory.

• Collaboration with the Business Services department: processing customer orders and providing the necessary data using existing tools to complete the billing process.

• Tracking and managing pending delivery notes.

• Providing excellent after-sales support to customers (communication and management of delivery dates, service training, and coordination of product replenishment).​

PRODUCT

• Provide highly detailed technical support on assigned products, including assisting in surgical procedures and medical/scientific meetings, delivering product training to internal and external customers, responding to technical information requests, and preparing product-related documentation, including technical guides and marketing materials.

• Actively participate in and attend trade shows, sales meetings, promotional activities, and professional association meetings.

• Conduct market research by identifying sources, analyzing results, and synthesizing conclusions into strategies for assigned products.

• Develop relationships with surgeons for consulting, product development, case studies, Voice of Customer initiatives, among others.

• Work closely with the marketing team.

• Provide detailed monthly analysis of sales and unit trends for assigned products, identify barriers to sales performance, and develop plans to address sales and turnover challenges, reporting to sales and marketing management.

• Ensure 100% compliance with all applicable laws and Acumed policies

Qualifications

• University degree, preferably in business or a medical-related discipline, or equivalent experience.

• Over 10 years of proven experience in sales and product management (specifically in the orthopedic and trauma medical device industry).

• Residence in one of the provinces within the area of responsibility (Basque Country and Navarra) is essential.

• Excellent analytical skills and strong written and verbal communication abilities.

• Ability to communicate effectively with physicians and other surgical staff.

• Knowledge of principles and methods for presenting, promoting, and selling products or services, including marketing strategies and tactics, product demonstrations, sales techniques, and sales control systems.

• Ability to build trust and provide value in complex clinical scenarios, such as emergencies and operating rooms.

• Strong skills in relationship building and collaboration with others.

• Professional competence to structure and manage one’s own work across multiple projects.

• Proactive individual with the ability to take responsibility for processes.

• Advanced computer skills in Excel and PowerPoint, with proficiency in the rest of the MS Office suite.

• High level of English (C1) in both written and spoken communication.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.