Product Operations

As Product Operations, you’ll collaborate with software engineers, neuroengineers, animal trainers, mechanical engineers, and clinical team members to develop the next-generation human Brain-Computer Interface (BCI). The overarching responsibility of Product Operations is to be the interface between the Neuralink users and the other engineers of both the BCI application team and the broader company. As the bridge between the users and other engineers, there are two general roles Product Operations serve: 1. Understand and communicate user needs: - Interface with software and ML engineers to translate user needs into prioritized engineering goals - Enhance user experience through supporting users with adopting the BCI, optimizing physical setup, and troubleshooting bugs - Conduct user research through interviewing patients with quadriplegia, informing long-term product vision. 2. Conduct and organize research experiments: - Run daily sessions with clinical trial participants to evaluate neural decoding algorithms and user interface features (may require travel) - Design experiment methodology (e.g. data collection practices, A/B tests, and qualitative frameworks) - Analyze data and drive insights that guide R&D decisions (e.g. behavioral, BCI performance, and electrophysiological data) - Run non-human primate (NHP) BCI research sessions.