Product Analyst

Job Description

The Position

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We partner internationally to deliver the services and solutions that help everyone to be more productive and enable innovation. 

The Information Technology team at our Company's R&D division is looking for Product Analyst to support the Patient Safety and Quality & Compliance Product Line. The individual will be responsible to deliver high quality IT solutions/services, leveraging broad IT knowledge to transform business needs into IT requirements and deliver them with the larger IT team and vendors.  Understanding of business strategy, goals, challenges/pain points, IT architecture, data platform, standard applications, and external environment changes is expected. 

What will you do?

• Build deep knowledge of Patient Safety systems and processes, especially those involving Veeva Vaults. 
• Develop strong relationships within the technical expert community. 
• Collaborate with stakeholders to uncover and communicate user needs and support product discovery and analysis. 
• Write clear and actionable user stories, requirements, and acceptance criteria. 
• Lead planning, design, and support testing activities, with emphasis on edge case scenarios. 
• Provide close business analysis support to the Product Manager to ensure valuable and viable product outcomes. 
• Compile training and communication materials for end users. 
• Prioritize competing business demands effectively. 
• Understand technology standards and architecture guidelines and contribute to IT development by reviewing proposed technical solutions. 
• Prepare and review technical documentation for owned solutions. 
• Act as both a team player and a proactive individual contributor.

Qualifications, Skills & Experience Required

• B.A./B.S. in Engineering, Computer Science, or similar
• 3 to 5 years IT business analyst and/or technical analyst experience 
• Proven experience in IT, including software development lifecycle and business process design
• Strong analytical and critical thinking skills with the ability to simplify complex problems and identify pain points
• Ability to adapt quickly to evolving technologies and apply them to business needs
• Strong business acumen and collaborative mindset
• Experience managing relationships across cultures, geographies, and organizational levels
• Very good communication skills, ability to work in international and intercultural teams
• Self-driven personality with a strong focus on understanding and measuring business value
• Experience designing solutions that enable end users to effectively use data and increase productivity

Nice to have

• 2 to 3 years in pharmaceutical industry experience
• Knowledge and experience with Veeva Vault, especially in the context of Patient Safety or Pharmacovigilance
• Knowledge and experience working with digital Software Development Life Cycle (SDLC) processes, including agile methodologies and modern product delivery practices 
• Familiarity with regulatory and compliance requirements in the pharmaceutical industry 
• Deliver effective and efficient product release rollouts with GxP
• Provide consultative support on IT deviations and CAPA

What we offer

• Exciting work in a great team, global projects, international environment 
• Opportunity to learn and grow professionally within the company globally 
• Hybrid working model, flexible role pattern (e.g., even 80% full-time is possible in justified cases) 
• Pension and health insurance contributions 
• Internal reward system plus referral programme 
• 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution 
• Cafeteria for tax free benefits according to your choice (meal vouchers, sport, culture, health, travel, etc.), Multisport Card 
• Vodafone, Raiffeisen Bank and Foodora discount programmes
• Up-to-date laptop and iPhone 
• Parking in the garage, showers, refreshments, massage chairs, library, music corner 
• Competitive salary, incentive pay, and many more 

Ready to take up the challenge? Apply now! 
Know anybody who might be interested? Refer this job!

Required Skills:

Accountability, Accountability, Agile Methodology, Automation Engineering, Business Case Development, Business Processes, Business Process Modeling, Communication, Computer Engineering, Computer Science, Documentations, Incident Management, IT Infrastructure Management, IT Operations Support, IT Requirements, Network Systems, Patient Safety, Pharmacy Regulation, Project Deliverables, Server Applications, Software Development, Teamwork, Technical Problem Resolution, Technical Solutions, Technology Adaptation {+ 4 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

05/18/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.