Process Operator

Business Introduction
We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.
We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.
 

As a Process Operator you will operate, challenge and clean equipment, according to appropriate SOPs, JSAs, and batch documents to deliver high quality products manufactured in a safe way to fulfil the needs of the supply chain. You will monitor equipment for excessive rejects. You will perform all duties in accordance with regulatory and OSHA requirements. You will resolve minor downtime occurrences within performance expectations and identifies improvement opportunities to drive business results.  You will have the ability to changeover and set up equipment to design specifications.

Key Responsibilities:

• Operates, challenges, replenishes consumable supplies, cleans equipment, and all the duties needed by the business in accordance with cGMPs, Batch Documentation, SOPs, ZSPs and JSAs as required and responsible for maintaining inspection readiness of area with minimal supervision.

• Actively participates and owns monitoring equipment for excessive rejects/ stoppages and utilizes performance data to escalate any problems occurring in the area that affects product quality, safety and other aspects of line performance.

• Trained in the GSK Production System standards (i.e., 5s, standard work, problem solving, Gemba, process confirmations, and performance management) towards the goal of Zero Accidents, Zero Defects, and Zero Waste.

• Participates in performance management entry, steps 1-3 of problem solving, and performing/maintaining OSW and 5S.

• Delivers against safety, quality, waste & performance objectives defined by strategy deployment and identifies and recommends areas for process improvement or alternative operating methods to increase efficiency.

• Recognized as an expert on operations/process and possesses the ability to troubleshoot and resolve minor equipment production stoppages. 

• Operator possesses considerable knowledge of the job and is reliable and able to produce high quality and high quantity work.

• Utilizes systems/applications required for job performance (i.e., DELTA, my Learning, Free Weigh, DISY, Active Plant, IP21, SAP basic transactions for meeting production supply, etc.).

• Works in coordination with other associates, assistants, and/or technicians to carry out daily job responsibilities, including recognizing and assisting with troubleshooting technical issues and providing information to the next supervisory level.

• Demonstrates the ability to describe the technological theory of operation, product flow through equipment, and able to identify the function and purpose of all sensors, limit switches, and proximity sensors.

• Demonstrates the ability to conduct equipment set up changeovers and start of batch activities to the designed specifications without start up issues. Ability to certify on multiple technologies and flow to the work as needed by the business.

• Ability to certify on multiple technologies and flow to the work as needed by the business.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• High School Diploma or GED

• 1+ years Pharma/Manufacturing experience

• Must be able to handle up to 40 lbs. of materials

• Ability to work up to 12.5 hrs. in one shift (If required)

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Ability to work accurately with figures and information.

• Ability to use and analyze data effectively.

• Must be mechanically inclined with the ability to learn the operation, read gauges and instrumentation, and any equipment related to the production of medical devices and/or pharmaceutical products.

• Knowledge of Overall Equipment Effectiveness (OEE)

• Competent to perform data entry, utilize computers and HMIs.

• Knowledgeable of all applications to the area (i.e., DELTA, my Learning, Free Weigh, DISY, Active Plant, IP21, SAP basic transactions for meeting production supply etc.).

Skills: 

• Basic reading, writing and mathematical skills
• Basic computer skills and understanding and operational computer skills, MS Word, and MS Excel. 
• Ability to work accurately with figures and information
• Ability to use and analyze data effectively
• Must be mechanically inclined with the ability to learn the operation, read gauges and instrumentation, and any equipment related to the production of medical devices and/or pharmaceutical products

Traits:
• Visual inspection and attention to detail
• Strong attention to detail and ability to create and follow detailed documentation.
• Ability to follow both written and verbal instruction.

• Knowledge of Overall Equipment Effectiveness (OEE) 
• Effective verbal and written communication skills
• Ability to work independently
• Competent to perform data entry, utilize computers and HMIs
• Knowledgeable of all applications to the area (i.e. DELTA, my Learning, Free Weigh, DISY, Active Plant, IP21, SAP basic transactions for meeting production supply etc.).

Physical Job Requirements:
• Ability to climb, kneel, stoop, balance, crawl, crouch, reach, sit, stand, walk, push, pull, grasp, feel, talk, hear, lift, and perform tasks as defined by the specific role.
• Ability to work overtime as needed.
• Must be able to wear gloves, eye protection, and protective clothing as required by the specific job role.

• Ability to learn at a rapid pace to support training module expectations Must be able to work inside a manufacturing environment where there may be exposure to noise, moving mechanical parts, and various drug compounds as the specific role mandates.

• Must be able to flow to the work as needed and operate at a high energy fast-paced environment
• Ability to learn at a rapid pace to support training module expectations

About the Zebulon Site 

GSK’s Zebulon site is a global supplier of Respiratory and Solid Dose medicines to patients around the globe and the largest GSK Pharmaceutical secondary manufacturing site in North America.  The site is located less than 30 minutes from downtown Raleigh, Wendell, Knightdale, Rocky Mount, Wilson, and Wake Forest.  

Key differentiators about GSK and Zebulon: 

• Our commitment to inclusion is seen as a critical advantage of ours  

• Our focus on cultivating a positive work environment that cares for our employees  

• Demonstrated opportunities for continued career growth driven by individual ambition 

• Leaders that care about their teams and growth of both individuals and the company  

• A priority focus on Safety and Quality 

• Clean and GMP compliant work environment     

• Onsite cafeteria                                 

• Onsite gym                

• Temperature-controlled climate                                  

• Licensed, onsite Health & Wellness clinic   

​

Working arrangement and environment
This role is on-site in the United States. You will work in a temperature-controlled manufacturing area. You must wear protective clothing as required and be able to stand and move throughout your shift. The role may involve exposure to noise and moving mechanical parts.

What we value
We value inclusion, safety, and quality. We support learning and career growth and encourage open, honest collaboration. If you enjoy hands-on work, practical problem solving, and helping teams improve, please apply. We welcome applicants from all backgrounds and encourage you to submit your application today.

Ready to take the next step? Apply now to join a team focused on safety, quality and continuous improvement. We look forward to hearing from you.

#Earlycareers

Please visit  GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

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GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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