Process Mining Lead

Stryker·
San Antonio de Belen, Costa Rica
6d ago
Full-timeSenior

Description

Work Flexibility: Hybrid<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>Job description</p><p></p><div><p><span><span>The<span> </span></span><span>Process</span><span><span> </span>Mining Lead<span> </span></span><span>is</span><span><span> </span>a senior,<span> </span></span><span>hands-on</span><span><span> </span></span><span>expert</span><span><span> </span></span><span>responsible</span><span><span> </span>for<span> </span></span><span>driving</span><span><span> </span></span><span>process</span><span><span> </span></span><span>transparency</span><span>,<span> </span></span><span>optimization</span><span>, and<span> </span></span><span>continuous</span><span><span> </span></span><span>improvement</span><span><span> </span></span><span>initiatives</span><span><span> </span></span><span>using</span><span><span> </span></span><span>leading</span><span><span> </span></span><span>Process</span><span><span> </span>Mining<span> </span></span><span>platforms</span><span><span> </span></span><span>such</span><span><span> </span></span><span>as</span><span><span> </span></span><span>Celonis</span><span>, SAP<span> </span></span><span>Signavio</span><span>, and<span> </span></span><span>UiPath</span><span><span> </span></span><span>Process</span><span><span> </span>Mining.</span></span><span> </span></p></div><div><p><span><span>This</span><span><span> </span></span><span>role</span><span><span> </span></span><span>requires</span><span><span> </span>deep expertise in<span> </span></span><span>process</span><span><span> </span></span><span>analysis</span><span>, data-</span><span>driven</span><span><span> </span>insights, and<span> </span></span><span>process</span><span><span> </span></span><span>transformation</span><span><span> </span></span><span>within</span><span><span> </span>Finance and<span> </span></span><span>shared</span><span><span> </span>services<span> </span></span><span>environments</span><span>. The<span> </span></span><span>Process</span><span><span> </span>Mining Lead acts<span> </span></span><span>as</span><span><span> </span>a<span> </span></span><span>recognized</span><span><span> </span></span><span>subject</span><span><span> </span></span><span>matter</span><span><span> </span></span><span>expert</span><span><span> </span>and<span> </span></span><span>strategic</span><span><span> </span>partner,<span> </span></span><span>leveraging</span><span><span> </span></span><span>advanced</span><span><span> </span></span><span>analytics</span><span><span> </span>and event log data to<span> </span></span><span>uncover</span><span><span> </span></span><span>inefficiencies</span><span>,<span> </span></span><span>quantify</span><span><span> </span></span><span>value</span><span><span> </span></span><span>opportunities</span><span>, and support<span> </span></span><span>fact-based</span><span><span> </span>decision-making.</span></span><span> </span></p></div><div><p><span><span>The<span> </span></span><span>role</span><span><span> </span></span><span>focuses</span><span><span> </span>on<span> </span></span><span>translating</span><span><span> </span>business<span> </span></span><span>questions</span><span><span> </span></span><span>into</span><span><span> </span></span><span>process</span><span><span> </span>mining use<span> </span></span><span>cases</span><span>,<span> </span></span><span>enabling</span><span><span> </span>end-to-end<span> </span></span><span>process</span><span><span> </span></span><span>visibility</span><span>, and<span> </span></span><span>guiding</span><span><span> </span>stakeholders from insight to action<span> </span></span><span>through</span><span><span> </span></span><span>targeted</span><span><span> </span></span><span>improvement</span><span><span> </span></span><span>initiatives</span><span>,<span> </span></span><span>automation</span><span><span> </span></span><span>opportunities</span><span>, and performance monitoring.</span></span><span> </span></p></div><p></p><p><b>What you will do::</b></p><div><ul><li><p><span><span>Partner with Finance, business, and technical teams to<span> </span></span><span>identify</span><span>, prioritize, and deliver process mining use cases that address critical business challenges and value opportunities.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Drive consensus on process improvement and transformation strategies using<span> </span></span><span>objective</span><span>, data-driven insights derived from process mining analyses.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Define and<span> </span></span><span>maintain</span><span><span> </span>end-to-end process models, KPIs, and performance dashboards using tools such as<span> </span></span><span>Celonis</span><span>, SAP<span> </span></span><span>Signavio</span><span>, or UiPath Process Mining.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Translate business questions and improvement requests into clear<span> </span></span><span>process</span><span><span> </span>mining requirements, including data needs, KPIs, and analytical views.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Perform deep-dive process analyses to<span> </span></span><span>identify</span><span><span> </span>bottlenecks, rework, deviations, compliance gaps, and automation opportunities.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Present process insights and recommendations in a clear, compelling, and actionable manner to business and functional leaders.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Serve as a trusted consultative partner to continuously improve service delivery, operational efficiency, and process standardization.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Support the deployment of process improvement initiatives, automation candidates, and system enhancements based on mining insights.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Conduct feasibility and<span> </span></span><span>impact</span><span><span> </span>assessments for process changes, automation, and transformation initiatives.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Act as a subject matter expert on current and emerging process mining capabilities, best practices, and tool functionalities.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ensure comprehensive documentation of process models, analytical assumptions, KPIs, insights, and improvement recommendations.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Collaborate with data, IT, and automation teams to ensure data quality, event log availability, and system integration<span> </span></span><span>required</span><span><span> </span>for effective process mining.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Enable ongoing process<span> </span></span><span>monitoring</span><span><span> </span>and continuous improvement through KPI tracking, alerts, and performance management frameworks.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Support change management efforts by aligning stakeholders around fact-based insights and measurable outcomes.</span></span><span> </span></p></li></ul></div><p></p><p><b>What you need:</b></p><div><ul><li><p><span>​</span><span><span>​</span><span><span>Proven experience as a Process Mining Analyst or Lead within Finance, Shared Services, or Operational Excellence environments.</span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>​</span><span><span>Undergraduate degree<span> </span></span><span>required</span><span><span> </span>(Industrial Engineering, Business Analytics, Computer Science, MIS, Finance, or related field).</span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>​</span><span><span>Written/Oral English: Excellent communication, documentation, presentation, influencing, reasoning, and decision-making skills.</span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>​</span><span><span>Strong working knowledge of Agile methodologies, project management practices, and process modeling standards (e.g., BPMN).</span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>​</span><span><span>Process Mining certifications or hands-on experience with<span> </span></span><span>Celonis</span><span>, SAP<span> </span></span><span>Signavio</span><span><span> </span>Process Intelligence, or UiPath Process Mining are highly preferred.</span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>​</span><span><span>Background or exposure to Continuous Improvement, Lean, Six Sigma, or Intelligent Automation is a plus.</span></span><span>​</span></span><span> </span></p></li></ul></div><p></p><p><b>Qualifications &amp; experience:</b></p><div><ul><li><p><span>​</span><span><span>​</span><span><span>Minimum 5 years of professional experience in Process Mining, Process Excellence, Business Analysis, or Continuous Improvement roles.</span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>​</span><span><span>Hands-on experience with process mining tools such as<span> </span></span><span>Celonis</span><span>, SAP<span> </span></span><span>Signavio</span><span>, and/or UiPath Process Mining.</span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>​</span><span><span>Strong experience in process mapping, process discovery, and end-to-end process analysis.</span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>​</span><span><span>Proven ability to document complex processes and analytical findings in a clear, structured, and business-friendly format.</span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>​</span><span><span>Demonstrated experience evaluating and recommending data-driven process improvements.</span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>​</span><span><span>Strong stakeholder management skills across multiple organizational levels, including the ability to<span> </span></span><span>identify</span><span><span> </span>critical-to-quality (CTQ) requirements.</span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>​</span><span><span>Excellent facilitation, influencing, and negotiation skills.</span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>​</span><span><span>Familiarity with automation strategies (RPA, workflow, ERP enhancements) and their role within a Continuous Improvement framework.</span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>​</span><span><span>Knowledge of Agile delivery models and cross-functional collaboration is preferred.</span></span><span>​</span></span><span> </span></p></li></ul></div><p></p><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Travel Percentage: 10%<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p></p><p></p><p></p><p></p>
Stryker

Stryker

MEDICAL DEVICES

Medical Devices

LocationCA - San Jose
Open Jobs1528
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