Principal IAM Engineer

Principal IAM Engineer

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
 
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:
 
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. 

Job Responsibilities

JOB RESPONSIBILITIES

• Maintain and support PAM and IAM solutions partnering with IAM Engineers/Architects for requirements analysis, application integration, testing/validation plans, and the establishment of security controls.
• Lead support, deployment, and integration activities for PAM capabilities, including privileged account onboarding, identity ownership, access workflows, session management, credential management, and alignment with enterprise security standards.
• Troubleshoot complex PAM and IAM issues by analyzing symptoms, performing root cause analysis (RCA), and implementing validated corrective actions that prevent recurrence and support long-term operational stability.
• Collaborate with the larger IAM team to investigate and resolve issues related to provisioning, deprovisioning, authentication, and access governance across IAM platforms including Entra ID, Saviynt IGA, and other related IAM processes and architecture.
• Supervise the deployment and configuration of PAM/IAM changes and enhancements, guaranteeing adherence to organizational policies and regulatory compliance.
• Create and maintain comprehensive documentation for solution designs, configurations, operational processes, and best practices.
• Provide guidance and mentorship to junior engineers and foster the advancement of technical skills across the team. Promote a culture of continuous improvement and knowledge sharing.

QUALIFICATION REQUIREMENTS (please indicate if ‘preferred’)

• Bachelor’s degree in computer science, engineering, or a related field
• Demonstrated experience deploying Privileged Access Management (PAM) solutions in an enterprise environment, including privileged account lifecycle processes, access controls, approvals/workflows, credential management, and operational support required.
• At least 5+ years experience with support, maintenance, configuration, and development of enterprise IAM solutions, including Saviynt IGA, Entra ID/Azure AD, Entra ID Identity Governance, LDAP Directories, and Active Directory administration required.
• Experience with ServiceNow integration, Workday integration, and Microsoft Graph preferred.
• Okta/Auth0 and/or Microsoft Purview experience is a plus.
• Experience with SQL, XML, JSON, and SOAP/REST APIs preferred.
• Solid understanding of IAM principles, account provisioning / lifecycle management, privileged access, authentication, authorization, access reviews, and security policies.
• Demonstrated experience with Entra ID sign-on and multi-factor authentication policies.
• Foundational knowledge of network and security principles including firewall, WAF, VPN, SSL.
• Experience with clinical applications, GxP platforms, or the CRO/Biopharma industry a plus.
• Self-directed and able to manage individual projects or work as part of a larger team.
• Excellent written and verbal communications; Solid written and oral presentation skills.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
 

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.