Principal I, Product Development, Security & Operations (DevSecOps) (Customer Data Platform Developer)

Summary of Position:
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Information Technology function, a team that delivers cutting-edge technology solutions to Alcon associates and customers to help our people and the world see brilliantly.

The Principal I, Product Development, Security & Operations (DevSecOps) (Science/Tech/Engineering Path), is primarily responsible for leading the design and optimization of secure product development and operational processes, integrating security within the software development lifecycle, and ensuring systems are efficient and scalable. Specifics include:

• Lead the integration of security measures into product development and operational workflows
• Collaborate with cross-functional teams to optimize continuous integration and continuous deployment pipelines and automate processes across development and operations
• Ensure infrastructure is secure, scalable, and supports efficient product delivery
• Provide technical guidance on infrastructure management, security best practices, and automation tools
• Monitor system performance and implement improvements to enhance security and operational efficiency.

Key Responsibilities:

• Maintain scalable data models and structures in Salesforce Data 360.

• Design, build, and optimize real-time data pipelines from Salesforce and external sources.

• Implement advanced segmentation, identity resolution, and audience activation workflows.

• Integrate AI-driven insights and automation to enhance business outcomes.

• Ensure data quality, governance, and compliance with Alcon and regulatory standards.

• Troubleshoot, optimize, and document technical solutions.

• Collaborate with cross-functional teams to translate business needs into technical solutions.

• Stay current with Salesforce Data 360, AI, and integration best practices.

Key Responsibilities/Minimum Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) with 6+ years of total experience.

• 2+ years of relevant experience with Salesforce Data Cloud (CDP/Data 360), including data modeling, integration, and segmentation.

• Proficiency in Salesforce APIs, ETL/ELT tools, and connectors.

• Experience with real-time data processing, architectures).

• Knowledge of AI/ML concepts and Salesforce Einstein.

• Understanding of data governance, privacy, and compliance (GDPR, CCPA, GxP).

• Excellent analytical, problem-solving, and communication skills.

• Salesforce Data Cloud Consultant certification preferred.

Preferred Qualifications:

• Experience with Salesforce Marketing Cloud, Tableau, and writing complex SQL Sentences.

• Familiarity with agile development and DevOps practices.

• Prior experience in regulated industries (healthcare, pharma) is a plus.

Work hours: 1 PM to 10 PM IST

Relocation assistance: Yes

Employment Scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly.

If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.