Portfolio Account Specialist, VIC West - Oncology

<p style="text-align:left"><b>Job Description Summary</b></p>Step into a full-time role that keeps you close to the science and your customers while making a meaningful impact across VIC West.<br><br>We are looking for experienced oncology sales professionals to join Novartis as Portfolio Account Specialists within our Solid Tumours therapy area, with a key focus on Breast Cancer. Reporting to the National Sales Manager, you will join a high-energy, collaborative team passionate about improving outcomes for patients.<br><br>This is an ideal opportunity for someone with extensive pharmaceutical oncology sales experience who is ready to take a lead role in shaping customer engagement and driving results across the region.<p style="text-align:inherit"><br /> </p><p style="text-align:left"><b>Job Description</b></p><p>As a Portfolio Account Specialist, you will be a leading driver of our customer interactions and sales performance. You will:</p><ul><li><p>Personalise and orchestrate customer engagement journeys for target HCPs, reflecting their preferences and using multiple channels and tailored content.</p></li><li><p>Build strong, sustained partnerships with HCPs to support Novartis’ Breast Cancer portfolio and Solid Tumour strategy.</p></li><li><p>Deliver memorable, customer-centric experiences that go beyond clinical differentiation by understanding their needs and local healthcare environment.</p></li><li><p>Use available data sources to create and dynamically adapt territory, account and customer interaction plans.</p></li><li><p>Share customer insights with internal stakeholders to shape product- and indication-related content, campaigns and interaction plans.</p></li><li><p>Work compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.</p></li><li><p>Act with integrity, honesty and transparency with customers and colleagues at all times.</p></li><li><p>Live the Novartis Code of Ethics and our Values and Behaviours, speaking up when things don’t seem right.</p></li><li><p>Ensure timely reporting (within 24 hours) of any technical complaints, adverse events or special case scenarios related to Novartis products.</p></li><li><p>Support compliant distribution of marketing samples (where applicable).</p></li></ul><p></p><h2><b>What you will bring to the role:</b></h2><ul><li><p>Strong track record in healthcare/pharma sales (ideally oncology), with an established network of relevant HCPs and stakeholders.</p></li><li><p>Specific product knowledge in oncology and/or breast cancer, with solid understanding of the broader healthcare sector and evolving treatment landscapes.</p></li><li><p>Proven account management and selling skills with a highly customer-centric mindset and strong commercial excellence focus.</p></li><li><p>Ability to gather and leverage customer insights and data to inform decisions, territory planning and multichannel engagement strategies.</p></li><li><p>Excellent communication, influencing and negotiation skills, with confidence in conflict management and constructive challenge.</p></li><li><p>Demonstrated commitment to compliance and ethics, effective cross-functional collaboration, and strong technical skills to use digital tools and multichannel platforms.</p></li></ul><p></p><h2><b>Why consider this role?</b></h2><ul><li><p>Impactful work – help transform the lives of people living with breast cancer and other solid tumours.</p></li><li><p>High-energy, supportive team – work with colleagues who are collaborative, ambitious and united by a strong purpose.</p></li><li><p>Ethical, patient-focused environment – be part of an organisation guided by a clear Code of Ethics and strong values.</p></li></ul><p></p><p></p><p></p><p style="text-align:inherit"><br /> </p><p style="text-align:left"><b>Skills Desired</b></p>Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills