Pharmaceutical Warehouse Operations Manager

Job Description

For over 130 years, we have pioneered groundbreaking science.  Today, we are driven by continuous innovation to develop breakthrough medicines, vaccines and technology.  Rooted in direct experience on the farm and in the clinic, we work hand in hand with our customers every step of the way.

Our singular focus is to empower those who care for animals, helping them manage their vital responsibility with confidence.  Because when it comes to animal health, no one sees it like we do.

Our Warehouse Operations team is responsible for receiving, storing, picking, and shipping the materials and finished products that support our site. We work with a “Safety First, Quality Always” mindset, striving for continuous improvement to ensure accurate inventories and on-time, compliant distribution. The Millsboro site supplies and supports products for a wide range of species including poultry, equine, swine, bovine, and companion animal.

Responsibilities:

• Manage and motivate Warehouse team to ensure smooth and efficient processes. This would include coordination of additional labor, such as temporary employees or other departments

• Administer all Human Resource (HR) programs, i.e. reviews, discipline, etc.

• Participate and support the Safe by Choice programs at the site. Lead safety by example

• Monitor and enforce quality and safety standards

• Review, revise, and maintain processes, procedures, and personnel training to ensure ongoing compliance with corporate policies and regulatory requirements

• Participation in daily activities to understand requirements and issues

• Provide effective solutions to projects with a high level of technical difficulties and internal constraints

• Implement and maintain procedures designed to control accurate physical inventories and the proper storage and handling of materials

• Manage the flow of materials to label, pack, receive, store, deliver, and ship all materials using the SAP ATLAS operating system

• Evaluate personnel and machinery requirements and make and/or implement recommendations for changes and improvements.

• Lead and institute data-based process improvements

• Work closely with production, planning, purchasing and other facilities to assure an uninterrupted supply of materials required for production activities.

• Manage the raw materials, labels, in-process materials, quarantine and finished goods in the warehouse cooler/freezer by interacting with production departments; managing the effectiveness of materials being stored and transferred in and out of the warehouse cooler.

• Maintain updated and accurate information in SAP and other computerized systems by performing cycle count and other methods.  Perform and provide oversight for the proper information entry into SAP for warehouse and production activities.

• Other duties as assigned, such as scheduling equipment maintenance, various trouble shooting and contribute as needed on cross-functional teams 

• Lead Tier 1 communication meetings and provide input into Tier 2 and Tier 4 level meetings

Required Education & Experience:

• High School diploma or equivalent with six (6) years' experience leading warehouse operations in a regulated, quality-driven environment (e.g., GMP-compliant warehousing) with demonstrated leadership skills OR

• Military service and five (5) years’ experience leading warehouse operations in a regulated, quality-driven environment (e.g., GMP-compliant warehousing) with demonstrated leadership skills OR'

• Associate's degree with four (4) years' experience leading warehouse operations in a regulated, quality-driven environment (e.g., GMP-compliant warehousing) with demonstrated leadership skills OR

• Bachelor’s degree with three (3) years' experience leading warehouse operations in a regulated, quality-driven environment (e.g., GMP-compliant warehousing) with demonstrated leadership skills

Required Skills:  

• Proficiency in Microsoft Office

• Strategic and effective communication skills

• High analytical and logical problem-solving abilities (e.g., root cause analysis and Lean tools).

• Strategic and optimistic teambuilding skills that focus on mentoring and coaching

Preferred Skills:

• Working knowledge of USDA and GMP Guidelines

• Technical writing experience

• The selected candidate could be required to work occasional weekends and holidays based on the needs of the business.

#MSJR

Required Skills:

Adaptability, Adaptability, Clinical Supply Chain Management, Compliance Policies, Customer-Focused, Decision Making, ERP Financial Systems, GMP Compliance, Handling Dangerous Goods, Inventory Accuracy, Inventory Control Management, Logistics, Logistics Coordination, Logistics Industry, Logistics Management, Process Management, Production Planning, Production Processes, Regulatory Compliance, SAP Warehouse Management System (WMS), Space Utilization, Supply Chain Metrics, Teamwork, Warehouse Administration, Warehouse Storage {+ 1 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is

$96,200.00 - $151,400.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Not Applicable

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

05/25/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.