PH CS Staff

<p><span><i><b>To apply to a Varex Imaging position, please create an account and sign-in.</b></i></span></p><p></p><p><span><b>CURRENT VAREX IMAGING EMPLOYEES: </b>Please apply by logging into your internal <u><span class="emphasis-3">Workday Account</span></u>.</span></p><p style="text-align:inherit"></p><h2>Summary</h2>Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions related to domestic and/or international order processing. Duties include: Processing orders for materials for both domestic and/or international requests in accordance with company policy and practice. Coordinates and performs activities such as order entry, order acknowledgement, order revision and preparation of some shipping documents. Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges. Updates databases with status of returned materials issues and accounts for returns inventory. Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules. Ensure service information accessible by sorting and filing documents/forms. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.<p style="text-align:inherit"></p><h2>Job Description</h2><p><b><b>OTHER SPECIFIC FUNCTIONS OR DUTIES</b></b></p><ul><li>Coordinates and performs activities associated with the transfer of consigned material.</li><li>Coordinates and performs activities associated with order tracking and customs clearance by working with the transportation carriers and brokers.</li><li>May coordinate with the suppliers the scheduling of orders subject to critical delivery dates as required.</li><li>May prepare or review reports from the Order Processing System and take corrective action.</li><li>May review orders for conformance to export control and take required action.</li></ul><p><b><b>SKILLS, KNOWLEDGE, TRAINING AND CERTIFICATIONS</b></b></p><p><b>Minimum Required Skills and Knowledge</b></p><ul><li>Direct customer support experience including administrative experience.</li><li>Order processing experience or an equivalent combination of formal training in data processing, marketing, international business, finance and accounting, production control or related office and business education.</li></ul><p></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Time Type:</b></p>Full time<p style="text-align:inherit"></p><p style="text-align:left"><b>Job Type:</b></p>Regular<p style="text-align:inherit"></p><p style="text-align:left"><b>Work Shift:</b></p>N/A<p style="text-align:inherit"></p><p style="text-align:left"><b>Pay Rate Type:</b></p>Salary<p style="text-align:inherit"></p><p style="text-align:left"><i><span class="emphasis-3">All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.</span></i></p>