Performance Delivery Lead (Operational Excellence)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

At Roche, we are committed to delivering greater benefits to our patients. To achieve this, we are seeking a hands-on Operational Excellence expert to drive breakthrough performance improvements and build long-term capabilities.

This role is about delivering step-change improvements by embedding structured, data-driven methodologies that enhance efficiency, quality, and overall operational performance. You will work with site teams, integrating traditional Lean principles with cutting-edge digital solutions to drive transformation using our "Diagnose, Design, Implement, and Sustain" methodology.

The Opportunity

As a key driver of impact within our team, you will have the following responsibilities:

• On-Site Performance Improvement: Partner with local teams to identify and implement measurable and sustainable operational enhancements.

• Breakthrough Performance Gains: Lead structured initiatives that go beyond incremental changes, driving significant improvements in quality, efficiency, and productivity.

• Sustainable Capability Building: Coach and develop teams to adopt best-in-class methodologies, embedding long-term operational excellence and providing training documentation.

• Systematic, Data-Driven Approach: Apply proven frameworks and attend necessary certifications on Roche instrumentation to ensure measurable, repeatable success.

• Technical Support & Integration: Provide post-sales support for new parameters and collaborate with Sales & Technical Support on troubleshooting and software upgrades.

• Cross-Functional Collaboration: Engage with all levels of the organization to drive alignment, secure buy-in, and foster a culture of continuous improvement.

• Performance Monitoring: Define and track key performance indicators to ensure initiatives deliver lasting business value.

Who You Are

We are looking for a true change agent who meets the following requirements:

• Education & Experience: Bachelor’s degree (or equivalent) with at least 3 years of relevant application experience in performance improvement or pharmaceutical manufacturing ideally in a CDMO, Pharmaceutical or Biotechnology company. An Advanced education ie.: MsC in Engineering, Manufacturing Science or other related field is a plus. Experience in Management Consulting firms in addition to industry experience is a plus.

• Communication Mastery: Proficient written and verbal communication in both German and English, with the ability to influence and lead cultural change.

• Transformational Mindset: Demonstrated success in delivering transformational impact—not just incremental improvements—in operational environments.

• Technical & Digital Savvy: Strong understanding of digital tools and Roche platforms, with an analytical mindset capable of translating data into actionable strategies.

• Leadership & Collaboration: A hands-on leader with proven collaboration skills, capable of coaching teams and challenging the status quo.

Ready for the next step? We look forward to hearing from you. Apply now to discover this exciting opportunity!

 

 

Where pay transparency applies, details are provided based on the primary posting location. For this role, the primary location is Basel. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.