Payroll & Time Senior Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Payroll, Time & Benefits Team is dedicated to delivering payroll, benefits, absence management, customer service, and advisory support to employees, managers, and business partners.

This team ensures end-to-end process completion, adhering to customer-focused principles and enabling Roche People Practices to support the business effectively.

As a Payroll&Time Senior Specialist at Roche Italy, you will be part of the People & Culture (P&C) department and will join a team dedicated to end-to-end process excellence, providing advisory support to employees. You will be in charge of executing HR system data maintenance and administrative activities in a timely and accurate manner, supporting processes related to payroll, tax, social insurance, time, and local/global benefits. You will also drive continuous improvement by analyzing interactions and collaborating with other P&C functions across the organization. This role requires a deep understanding of the Italian HR processes, tools, and their downstream impacts on employee lifecycle management, finance, procurement, IT, and more. Strong customer focus, communication skills, and solution orientation are crucial.

Your Key Responsibilities
- Expert Service Delivery: Execute complex data maintenance and administrative tasks across payroll, tax, social insurance, time, and benefits processes (local and global). you will be the “go-to” expert for troubleshooting and resolving pay and time inquiries. Troubleshoot and resolve payroll/time/benefits issues while identifying root causes.
- Stakeholder Partnership: Act as a bridge between P&C and employees. Handle union negotiations specific to Payroll, Time & Benefits activities, ensuring timely resolutions. Collaborate cross-functionally with other departments
- Process Orchestration: Manage and reconcile  mass upload files across all pay frequencing. Monitor and manage Workday data flows to vendors, ensuring timely processing and errors resolution.
- Ensure regulatory compliance with country-specific requirements.
- Continuous Improvement: Lead and participate in continuous improvement initiatives to optimize workflows, using ServiceNow data and KPIs to drive quality. Maintain up-to-date process knowledge and contribute to updating relevant documentation.
- Global Collaboration: Partner with peers across the global People Support Solutions network to ensure consistency, while coaching and onboarding more junior specialists to foster a culture of growth.

Who You Are
You will work alongside a team that supports a diverse customer base across various functions and organizational levels.

Experience Required:
- 5+ years of payroll services experience, preferably in a Shared Service Center environment or local affiliate of a multinational company.
- Expertise in payroll cycles, processes, and benefits operations. Mandatory knowledge of Italian payroll context. Strong grasp of local tax and social insurance regulations. Knowledge of Workday P&C processes.
- Proven ability to navigate matrix organizations and manage competing priorities. Excellent attention to detail and analytical skills. End-to-end accountability, understanding the big picture, as well as problem-solving and growth mindset.
- Advanced proficiency in Excel (e.g., pivot tables and v-lookups).
- Fluency in English (spoken and written); mandatory fluent knowledge of Italian language (both written and spoken)
- Ability to excel in ambiguous, multicultural environments while working across borders.
 

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.