Job Description Summary

The BeLux Payroll Specialist owns and coordinates end-to-end payroll operations for Belgium and provides payroll support for Luxembourg, ensuring accurate and timely payroll delivery in compliance with company policies, internal controls, and all applicable employment, tax, and social security regulations.
The role acts as the internal payroll subject matter expert for the BeLux region and serves as the primary liaison between colleagues, managers, HR, Finance, Tax, Legal, and external payroll providers. It combines payroll execution, compliance management, colleagues support, vendor coordination, process governance, issue resolution, and continuous improvement initiatives.

Job Description

Essential Responsibilities

📋 Payroll Operations

• Own and coordinate the monthly end-to-end payroll cycle for Belgium and Luxembourg payroll scope.

• For Belgium, collect and enter all payroll inputs directly into the payroll system; for Luxembourg, send the inputs to the provider, who enters them, and submit payroll inputs including hires, terminations, salary changes, bonuses, benefits, absences, sickness, company cars, salary indexation, and final settlements

• Review payroll calculations and outputs, identify discrepancies, coordinate corrections, and ensure payroll accuracy prior to final approval.
• Support payroll reconciliations and payroll payment readiness activities.

🤝 Vendor Management

• Act as the primary operational contact for external payroll providers and service partners.
• Monitor service quality, resolve operational issues, and ensure agreed service levels are met.
• Coordinate statutory payroll processing requirements with payroll vendors and external advisors.

⚖️ Compliance & Legislative Expertise

• Provide expert guidance on Belgian payroll legislation, employment law, taxation, social security requirements, collective labour agreements, and local payroll practices.
• Monitor changes in legislation and regulatory requirements and ensure timely implementation within payroll processes.
• Identify payroll and compliance risks and implement corrective actions and controls when required.

📊 Controls, Audit & Governance

• Maintain payroll controls, supporting documentation, audit trails, process documentation, and payroll calendars.
• Support internal audits, external audits, governmental inspections, and statutory reporting obligations.
• Ensure compliance with company policies, internal controls, and local legal requirements.

👥 Stakeholder Support

• Support employees, managers, HR, Finance, Tax, and Legal teams with payroll-related inquiries and complex payroll cases.
• Resolve escalations efficiently while providing excellent customer service and maintaining confidentiality.
• Communicate complex payroll concepts clearly to both technical and non-technical stakeholders.

🚀 Projects & Continuous Improvement

• Support payroll-related projects, integrations, and transformation initiatives.
• Participate in process improvement activities to increase efficiency, accuracy, compliance, and employee experience.
• Support payroll system enhancements, interface management, and operational changes related to mergers, acquisitions, organizational changes, or new business requirements.

🔄 Business Continuity

• Maintain robust procedures, documentation, and knowledge-transfer materials.
• Support business continuity planning and backup coverage for critical payroll activities.
• Ensure payroll processes remain sustainable and scalable as business requirements evolve.

Basic Qualifications

🎓 Education & Experience

• Bachelor's degree or equivalent relevant experience in Payroll, Human Resources, Finance, Business Administration, or a related field.
• Strong knowledge of Belgian payroll operations and the related employment, tax, and social security framework. ( 3-5 years experience)
• Experience managing or coordinating end-to-end payroll processes in a multinational environment.
• Experience working within a partially outsourced payroll model and collaborating with external payroll providers.

🌍 Languages

• Fluent Dutch and English, both written and spoken.
• French language skills.
• Ability to communicate effectively with a diverse employee population and international stakeholders.

🔒 Professional Skills

• High level of accuracy and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to manage confidential employee and payroll information.
• Strong organizational skills and ability to manage multiple priorities in a deadline-driven environment.

Desired Characteristics

⭐ Preferred Experience

• Familiarity with Luxembourg payroll practices and the ability to support cross-border payroll requirements.
• Hands-on experience with Workday, payroll interfaces, and digital payroll tools.
• Exposure to payroll transformation, system implementation, or operational improvement initiatives.

⭐ Professional Competencies

• Collaborative approach and the confidence to build trusted relationships across functions and countries.
• Proactive, solution-oriented mindset, with the ability to anticipate issues and drive them through to resolution.
• Comfort working in a changing environment and adapting priorities while maintaining service quality.
• Ability to translate complex payroll topics into clear, practical guidance for different audiences.
• Pragmatic judgement and a strong sense of accountability when handling sensitive or business-critical matters.

Role Context

🌐 Regional Expertise

This role supports payroll activities across Belgium and Luxembourg and requires specialist knowledge of Belgian payroll legislation, taxation, social security regulations, and local employment practices.

The position is a specialist payroll role rather than a general HR Operations role, requiring technical payroll expertise, local market knowledge, regulatory awareness, strong stakeholder management, and ownership of key payroll controls and compliance activities.

#LI-AO1

#LI-HYBRID

Additional Information