Patient Recruitment Specialist - FSP

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

The Patient Recruitment Specialist manages the execution of the recruitment strategy and is accountable for all patient recruitment deliverables for their assigned studies. The Patient Recruitment Specialist has strong knowledge of patient recruitment processes and will be responsible for the delivery of moderate to highly complex recruitment strategies (high number and complexity of recruitment tactics) across multiple clinical trials.

Role Responsibilities: 

• Accountable for the delivery of the recruitment strategy and tactics against the approved plan, timeline, and budget. 

• Coordinate with other patient recruitment team members, the clinical study team, and other functional lines to ensure all patient recruitment deliverables are met. 

• Provide oversight for vendors contracted to deliver patient recruitment and retention services. 

• Monitor if recruitment strategies are meeting clinical trial enrollment and timeline goals, including country and site segmentation needs and enrollment of diverse and underrepresented populations. 

• Proactively identify recruitment and retention risks, provide recommended mitigations, and oversee execution of contingency plans. 

• Partner with other recruitment team members, the clinical study team, other internal stakeholders, and vendors to appropriately manage escalations and resolve issues. 

• Support the delivery of innovative solutions for patient recruitment and retention. 

• Lead study close-out activities including analysis of lessons learned and best practices. 

QUALIFICATIONS 

• Bachelor's degree in business, science, marketing, or related discipline. 

• Candidate should have 3+ years of pharmaceutical research experience, with at least 1-3 years of experience specifically in patient recruitment at a vendor, CRO, or sponsor company. Ideally, a mix of the three. 

• Strong knowledge of patient recruitment and retention strategies including, but not limited to: direct to patient outreach, digital/mobile and traditional media, site management organizations, advocacy groups, patient networks, and on-site support. At least 1-3 years of experience leading the execution of outreach campaigns, global recruitment strategies, or other complex recruitment and retention solutions is preferred. 

• Experience with the development of materials for patient recruitment, health education, or marketing. 

• Familiarity with using style guidelines and health literacy principles. 

• Strong knowledge of capturing, analyzing, and reporting on recruitment metrics and other key performance indicators. 

• Strong knowledge of clinical research processes including study start-up, site management, and vendor management. 

• Experience in collaborating with legal and privacy officers to ensure processes and systems are compliant. 

• Effective verbal and written communication skills in relating to colleagues and associates both inside and outside the organization; ability to work independently and in a matrixed environment. 

• Well-developed planning, observation, analytical and problem-solving, and time management skills. 

• Exceptional interpersonal skills, including ability to present, influence, persuade, negotiate, and moderate conflict. 

• Ability to be flexible, adapt to change, and work under tight deadlines on several projects with specific and unique requirements, while providing attention to detail and high-quality work. 

• Ability to work outside of core business hours as needed to support global clinical trials, initiatives, or meet required deliverables. 

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EEO Disclaimer
Parexel is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.