Patient Journey Partner - Ophthalmology (Manager level)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

We advance science so that we all have more time with the people we love

At Roche, we believe it is urgent to deliver medical solutions, even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are brave in both decision and action and we believe that good business means a better world.
The PJP is an empowered leader and the local face of Roche. They partner closely with all stakeholders directly touching the patient journey in a given therapeutic area, (including but not limited to healthcare professionals, academics, patient advocacy groups and patients) gaining a deep understanding of their needs in order to connect Roche’s capabilities to co-create meaningful solutions. 

Your Opportunity

• The primary (but non-exclusive) point of contact between stakeholders and Roche.

• Responsible for Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs.

• Disease landscape understanding and products’ knowledge.

• Responsibility of Roche’s products through their lifecycle and support its appropriate use.

• Broad understanding of his/her therapeutic area and its respective future pipeline, such that they can work on future-based solutions

• Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.

• Awareness of disease, diagnosis

• HCP education (pre-approved & post-approved products)

• Proactive communication with HCPs on PSP

• PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.

• Responsible for reporting the incident/accident immediately to SHE department. Attend / complete all requisite on-line and F2F trainings (Role specific, Safety Responsibility and Compliance) within specified time limit to ensure the learning outcome after the training has been implemented

Who you are

• University degree of pharmacy or medical (Must-have)

• At least 5 year experience in DM, KAM, PM in MNC

• Ophthalmology therapeutic area experience is preferred

• Consistent track record of achieving objectives, collaboration and team work

• Experience in agile ways of working is a plus

• Cross functional collaboration & experience

• Strong business acumen with desired expertise in commercialization, medical and customer experience excellence.

• Growth mindset and deep understanding of patient journey(s)

• Broad understanding of Roche’s present portfolio and future pipeline, such that they can work on future-based solutions.

• Robust understanding of medical affairs strategies and tactics including clinical research. 

• Excellent verbal and written English communications skills

• Demonstrated excellence in relationship building and partnering at all levels within an organization

• Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view

• Agility, creativity and enthusiasm

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.