Patient Journey Partner - Luxembourg

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Roche Belgium & Luxembourg  is seeking an individual to join the Customer Engagement Chapter as a Patient Journey Partner (PJP) for LUXEMBOURG (GDL) to drive value for patients, the ecosystem and Roche. In this role, you'll generate actionable customer insights and position Roche’s products to deliver better patient outcomes.

We are offering an incredible opportunity for an experienced, strategic and patient-centric professional to join our team as a Patient Journey Partner in Oncology. This is a field-based role where you will actively engage with stakeholders across the healthcare ecosystem to generate insights and position Roche’s products to drive value for patients, healthcare professionals and Roche.

If you are passionate about patient care, reaching ambitious goals and being at the heart of innovation in healthcare, join us to make a meaningful impact !

Your impact

As a PJP in Oncology for LUXEMBOURG, you will be the catalyst for change in the oncology patient journey, bridging the gap between Roche’s innovative treatments and the evolving needs of patients and healthcare professionals. 

Your key responsibilities:

• Gather and share stakeholder insights and advocate the appropriate use of Roche’s products

• Influence strategy and tactical omnichannel engagement plans based on customer insights

• Ensure compliance with the Roche Code of Conduct and local regulations

Who you are 

Mindset :

• Competitive mindset, embracing an entrepreneurial spirit, we seize opportunities, adapt swiftly and continuously improve to achieve commercial excellence with pride in who we are.

• Collaboration mindset, which shows valorisation of diverse perspectives and mutual respect while challenging each other and leveraging complementary skills with clear accountability. 

• Customer-Centric mindset, putting customers and the patients at the heart of everything we do, and at the core of our strategic decision making. 

• Curiosity mindset, being intentional learners fueled by curiosity to grow and adapt. We take purposeful actions to drive meaningful change aligned with Roche business outcomes.

Knowledge, Skills & Qualifications :

• Deep understanding of patient journeys and treatments in oncology

• Broad understanding of Roche's portfolio 

• Strong communication and consultative persuasion skills 

• Excellent stakeholder engagement and partnership abilities

• Fluent in French and proficient in English

• Connections and knowledge of the market in LUXEMBOURG

• Display integrity in everything they do

We expect you to live close to or in Luxembourg (GDL).

Why Roche ?

We are an open and inclusive organization undergoing continuous development. This creates an exciting dynamic full of opportunities. We invest in the growth and development of our colleagues, including you. We do not define your career path; instead, we recognize that it varies for each individual. We encourage you to actively shape your development, and we will support and guide you in this journey.

Discover more about Roche in Belgium and follow us on LinkedIn.

What we offer

• A dynamic and market-leading company with national and international opportunities

• A great place to work, have fun, and make a meaningful impact on patient lives

• A people-centered agile work environment where autonomy and decision-making are valued

• A culture of diversity and inclusion, where you can be your authentic self

• Opportunities for personal and professional development

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.