Patient Journey Partner (field-based HCP point of contact - Hemophilia)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Opportunity

As a Patient Journey Partner (PJP), in this innovative role, you’ll move beyond traditional responsibilities to directly collaborate with healthcare providers, ecosystem stakeholders, and other key partners. You play a key role in transforming healthcare by directly engaging with stakeholders to improve patient outcomes. In this field based role, you will support the Hemophilia area, working closely with healthcare providers, ecosystem stakeholders and other key partners to address challenges and enhance the patient journey and experience. This role shifts Roche’s approach from simply providing medicines to actively partnering, innovating, and driving change within the healthcare ecosystem.

• Act as the primary point of contact (PPOC) between Roche and ecosystem stakeholders, building strong, trust-based relationships.

• Understand and analyze patient journeys, identifying opportunities to remove barriers and optimize healthcare pathways.

• Leverage Roche’s expertise, science, and capabilities to bring innovative solutions to healthcare stakeholders.

• Co-create solutions with external partners that drive better patient outcomes and community health improvements.

• Ensure seamless stakeholder engagement through omnichannel communication strategies.

• Steward Roche’s products through their lifecycle and supporting their appropriate use, which includes sharing balanced, evidence-based and up-to-date information about Roche medicinal products with healthcare professionals (HCPs) in a truthful and balanced manner.

• Capture insights and interactions in the CRM system to support continuous improvement and regulatory compliance.

Who you are 

• Mandatory qualifications for the role according to 3/2009 EüM direction 8. § 1. paragraph: University degree in medicine, dentistry, pharmacy, biology, chemistry or life sciences (nurse, dietitian, physiotherapist, ambulance office, midwife, voice, speech and swallowing therapist, occupational therapist, digital dental designer, public health supervisor, health visitor, dental hygienist, health care manager, medical diagnostic analyst, advanced practice nurse, health psychologist, health care manager, social worker in health care, clinical laboratory scientist, rehabilitationist, expert in public health, radiographer, advanced health visitor, nutritionist ) with experience in patient engagement, medical affairs, or healthcare-related roles are required.

• Ability to work cross-functionally, lead discussions, and influence stakeholders effectively.

• Comfortable using digital tools, data-driven decision-making, and omnichannel engagement strategies.

• Willingness to adapt, experiment, and implement innovative solutions in an evolving healthcare environment.

• Strong interpersonal, negotiation, and consulting skills to build lasting partnerships.

• Fluent in local language and proficient in English, enabling seamless collaboration across teams.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.