Patient Educator

Respicardia

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Respicardia division of ZOLL Medical Corporation is focused on helping people with central sleep apnea get access to a therapy to restore a more normal breathing pattern during sleep and give them better quality of life. We develop breakthrough therapies for an impactful disease that is severely underdiagnosed and often untreated.

As we continue to grow, those who join our team will work alongside motivated people who care about others, put patients first and are dedicated to high-quality and innovative solutions.

Job Type / Location

This position offers flexibility in work location. Candidates within commuting distance of our Minnetonka, MN office will follow a hybrid schedule, combining in‑office and remote work. We also welcome fully remote candidates located within the United States, including those in or near major metropolitan areas. Candidates outside of the listed cities are still encouraged to apply, as this role is eligible for remote work in the U.S.

Job Salary

Targeted Salary Range: $65,000-$75,000
This position is bonus eligible
 

Job Summary

This position is responsible for helping patients learn more about Central Sleep Apnea, their diagnosis and the remedē therapy. The Patient Educator is primarily dedicated to establishing trust and confidence with our patients, helping them understand our therapy and referring them to our network of healthcare professionals.

Essential Functions

• Introduce the therapy/company to interested patients in a fact-based and compliant manner.
• Answer questions posed by patients and their caregivers.
• Direct patients to healthcare providers and engage them in the Patient Pathway.
• Develop a solid understanding of our therapy and its clinical application.
• Interact with the providers and the facility.
• Use a variety of tools to connect patients, healthcare professionals, and team members.
• May include training other team members and consulting with our commercial team on specific patient issues or questions.

Required/Preferred Education and Experience

• RN or LPN certification strongly preferred; other healthcare credentials or equivalent experience considered
• 10+ years of experience in a healthcare setting, interacting with patients preferred

Knowledge, Skills and Abilities

• Customer and patient focused experience.
• Ability to listen to patient needs, prioritize needs/requirements and communicate them to cross-functional teams.
• Detail oriented – ability to manage multiple patient cases and streams of communication in parallel.
• Strong problem-solving skills.
• Ability to self-manage time and activities with an aptitude for change and adaptability.
• Exceptional communication skills, both written and verbal.
• Team-player mindset and willingness to collaborate.
• Proficiency with a variety of software and communication tools.

Travel Requirements

• Ability to travel (including overnight stays) 5-10%

There is no application deadline for this position. Applications will be reviewed on a rolling basis until the role is filled.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The annual salary for this position is:

$65,000.00 to $75,000.00

This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.