OTC EMEA and New Market Team Lead

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

General Description:

We are seeking an experienced and collaborative OTC Team Lead to oversee and coordinate the full order-to-cash function within our Finance team. Reporting to the Global Process Owner, this role is responsible for the day-to-day leadership of OTC Specialists across four functional areas: AR & Cash Application, Credit Management & Underwriting, Collections & Dunning, etc.. The OTC Team Lead serves as the primary point of escalation for complex transactions, process exceptions, and cross-functional issues, while also driving process improvement and ensuring the team operates in accordance with company policy, internal controls, and applicable accounting standards. The ideal candidate is a seasoned OTC practitioner with emerging leadership experience, strong SAP S/4HANA proficiency, and the ability to develop talent while maintaining rigorous standards for accuracy, customer service, and compliance in a fast-growing biotech environment.

This role has hybrid work pattern, 3 days per week from our Warsaw office with 2 days remote.

Credit Management

• Evaluate creditworthiness of new and existing customers using financial statements, credit bureau reports, trade references, and industry data.
• Recommend and set appropriate credit limits in accordance with company policy, escalating high-risk or high-value decisions to management.
• Collaborate with FP&A and commercial teams on order block management, to ensure smooth sales operations.
• Monitor customer accounts for changes in payment behavior or financial health and proactively adjust credit terms or limits when warranted.
• Maintain credit files and ensure all credit decisions are properly documented for audit purposes.

Collections & Dunning

• Execute proactive and systematic collections outreach via phone, email, and dunning correspondence to resolve past-due balances in a professional and customer-centric manner.
• Prioritize collections activity based on aging, account risk, and strategic importance of customer relationships.
• Negotiate payment plans and repayment agreements where appropriate, coordinating approvals with management.
• Escalate delinquent accounts to external collection agencies or legal counsel as needed, following internal escalation protocols.
• Track and report key collections KPIs including DSO and aging bucket trends.

Credit Management

• Evaluate creditworthiness of new and existing customers using financial statements, credit bureau reports, trade references, and industry data.
• Recommend and set appropriate credit limits in accordance with company policy, escalating high-risk or high-value decisions to management.
• Monitor customer accounts for changes in payment behavior or financial health and proactively adjust credit terms or limits when warranted.
• Maintain credit files and ensure all credit decisions are properly documented for audit purposes.
• Partner with FP&A Commercial teams to support deal structuring while balancing revenue growth with credit risk exposure.

ERP & Systems

• Maintain credit sections within SAP S/4HANA with a high degree of accuracy.
• Leverage ERP reporting and dashboards to monitor account status, flag at-risk accounts, and support management reporting.
• Identify and recommend process improvements or system enhancements to increase efficiency and reduce manual work.
• Support system implementations, upgrades, or migrations as needed, serving as a subject matter expert on OTC workflows.

Education Required: Accounting / Business / Finance Bachelor's Degree

Requirements: 

• Accounting/Business/Finance bachelor’s degree with 5+ years of experience in a multinational finance environment
• Excellent spoken/written English – any other languages a plus (Spanish & Italian)

Travel:   Minimum

Global Competencies

When we exhibit our values of Patients First, Driving Excellence, Bold Ingenuity, and Collaborative Spirit, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.

• Fosters Teamwork
• Provides and Solicits Honest and Actionable Feedback
• Self-Awareness
• Acts Inclusively
• Demonstrates Initiative
• Entrepreneurial Mindset
• Continuous Learning
• Embraces Change
• Results-Oriented
• Analytical Thinking/Data Analysis
• Financial Excellence
• Communicates with Clarity

We are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.