Order Processing & E-Commerce Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Innovating diagnostics, shaping healthcare, changing lives

At Roche, we believe it is urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives and we are brave in both decision and action. We believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

The position is part of the Supply Chain & Logistics organization in the Colombian Diagnostics affiliate.

Who you are?

You are passionate about the impact on patients you can have? You are playful with uncertainties whilst you will stay your course towards the long-term vision? You are a self-starter and energized by new learning opportunities? Then you are the individual we look for! In order to set you up for success you require the following qualifications:

• You have gained at 2 - 4 years of experience in relevant areas (invoicing, e-commerce B2B tools).

• You possess IT and analytical skills

• You are avid about customer centricity and have strong communication skills with the ability to influence for change

• You gained relevant experience in order processing

• You are passionate about agile ways of working, leadership and people development

• You have a relevant bachelor's degree

• Written and oral proficiency in English (Intermediate-advanced)

• You possess advanced MS office skills and have previous experience with SAP S&D module

Main responsibilities

• Order Processing: Perform all order processing, invoicing, return transactions ensuring the quality and efficiency of the processes, fulfilling the customer’s SLA

• E-commerce: Implement the migration of customers to e-commerce tools considering client requirements and the sales affiliate objectives including trainings, maintenance and support to final users.

• Commercial partnering: Partner with the organization to agree on the e-commerce implementation plans at customer level, improve order behaviors and more

• Reporting and systems: Carry out specific order processing reports for customers or internally, and support the implementation of new systems and requirements

• Leadership: Pioneer agile working principles and methodologies and contribute towards the success of the team.

• Transformation: Embrace and role model a creative and agile mindset; act as a transformation multiplier, accelerating the journey of the wider affiliate

Are you inspired and energized by the prospects of this role? If yes, then make your mark and apply to this exciting opportunity!

The posting will be opened until the 17 of may 2021.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.