Job Description Summary

Regional service owner for North America record to report mega process

Job Description

We are the makers of possible!

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The Global Business Services (GBS) team helps drive BD forward by seeking out and implementing innovative ways to operate effectively and efficiently.  We are seeking a dynamic and innovative Global Service Regional Leader for our Record-to-Report  (RTR) service line in GAR Region.  Reporting to the Global Service Owner, Record-to-Report, with dotted line reporting to the Regional CFO or equivalent the role will be responsible for defining and managing the service delivery framework, performance metrics, usage, controls, and standards within the Record-to-Report process of GAR Region. This role ensures that service levels are consistently met or exceeded, financial reporting is accurate and timely, and continuous improvements are implemented to enhance efficiency and effectiveness for all business process transactions, reporting, and analytics. This role will shape the RTR transformation agenda and roadmap and support execution of global roadmap and will be a critical required member of the Regional Finance Leadership Team.

The Global Service Regional Service Management Leader oversees the efficient delivery of Record-to-Report services within the region, ensuring compliance with internal and external standards and oversees/drives the transformation roadmap to achieve BD, GBS and Regional headquarter’Finance function strategy. They will play an important role in supporting the transformation of RTR processes, leveraging their expertise to ensure alignment with the Regional headquarter’s business requirements and best practices, collaborate closely with cross-functional teams to provide insight and support process improvements, enhance system capabilities, and achieve operational excellence in RTR finance.

This role involves strong change leadership to operate seamlessly while transforming organization and enabling new capability build.

Responsibilities:

• Service Management:
  • Accountable for regional service delivery for RTR EAME Region, any co-mingled scope across internal teams and outsourced teams (BPO) ensuring compliance with accounting standards and regulatory requirements.  Assure service quality and drive performance to SLAs. 
  • Provides strategic leadership in audits process, and identification and mitigation within the RtR EAME Region processes
  • Oversee accurate reconciliation of accounts and ensure proper consolidation of financial data across global entities, adhering to transfer pricing policies.
  • Ensure efficient month-end and year-end close processes, ensuring timely and accurate financial reporting while resolving any issues that arise.
  • Support the implementation and enhancement of financial systems to support RtR processes, ensuring data integrity and providing user training for effective system utilization.
  • Support budgeting, forecasting, and strategic decision-making of the regional headquarters by providing to its senior leadership accurate financial data, conducting scenario analysis, and participating in cross-functional projects as requested.

• Continuous improvement management:
  • Create culture of continuous improvement and serve as champion and strategic advisory to teams on opportunity identification, design, and issue resolution with respect to RTR matters.  Actively drives stakeholder alignment and resourcing to support teams. 
  • Drive continuous improvement with our outsourced stakeholders in RTR processes/sub-processes
  • Collects and manages operations pain points to drive process improvement
  • Identifies opportunities to standardize and improve operational processes
  • Conducts ad hoc projects and unusual or complex assignments, supporting multiple projects in a time sensitive environment.

• Transformation roadmap
  • Provide relevant RTR input into tech & process standardization roadmap and requirements
  • Lead talent, change management and engagement for transformation projects involving GA Region. 

• Governance & Stakeholder management
  • Align with cross-functional partners in region across function, GBS, business
  • Align with Finance function (Tax, Treasury, Controllership, etc) to ensure end to end Finance coordination
  • Represent  RTR at global and regional forums and provide relevant input into global approaches for both operations and transformation roadmap

• Talent and Change Leadership
  • Motivate team during period of significant change with strong communication around vision
  • Provide input to global/regional talent strategies set by global or regional headquarter’s leaders and help implement strategies within regional RTR team to support associate learning and development
  • Qualify opportunities to standardize processes and documentation Input and approval of regional roadmap and strategy for RTR process design as part of global approach Input to regional talent strategy and change/mgmt. engagement approach
  • Identify and qualify areas for optimization and process improvement for RTR process areas within regional scope  

Qualifications:

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable and learn and improve every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization’s investment in BD University, you will continually level up your tech skills and expertise.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: 

• Annual Bonus 

• Potential Discretionary LTI Bonus

Health and Well-being Benefits  

• Medical coverage  

• Health Savings Accounts  

• Flexible Spending Accounts  

• Dental coverage  

• Vision coverage  

• Hospital Care Insurance  

• Critical Illness Insurance  

• Accidental Injury Insurance  

• Life and AD&D insurance  

• Short-term disability coverage  

• Long-term disability insurance  

• Long-term care with life insurance  

Other Well-being Resources  

• Anxiety management program  

• Wellness incentives  

• Sleep improvement program  

• Diabetes management program  

• Virtual physical therapy  

• Emotional/mental health support programs  

• Weight management programs  

• Gastrointestinal health program  

• Substance use management program  

• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit  

Retirement and Financial Well-being  

• BD 401(k) Plan  

• BD Deferred Compensation and Restoration Plan  

• 529 College Savings Plan  

• Financial counseling  

• Baxter Credit Union (BCU)  

• Daily Pay  

• College financial aid and application guidance  

Life Balance Programs  

• Paid time off (PTO), including all required State leaves  

• Educational assistance/tuition reimbursement  

• MetLife Legal Plan  

• Group auto and home insurance  

• Pet insurance  

• Commuter benefits  

• Discounts on products and services  

• Academic Achievement Scholarship  

• Service Recognition Awards  

• Employer matching donation  

• Workplace accommodations  

Other Life Balance Programs  

• Adoption assistance  

• Backup day care and eldercare  

• Support for neurodivergent adults, children, and caregivers  

• Caregiving assistance for elderly and special needs individuals  

• Employee Assistance Program (EAP)  

• Paid Parental Leave  

• Support for fertility, birthing, postpartum, and age-related hormonal changes  

Leave Programs  

• Bereavement leaves  

• Military leave  

• Personal leave  

• Family and Medical Leave (FML)  

• Jury and Witness Duty Leave 

Required Skills

Optional Skills

.

Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information

$169,700.00 - $305,700.00 USD Annual