NGS Service Lab Associate

Twist Bioscience is seeking a highly motivated and detail-oriented individual to support customer-driven Next Generation Sequencing (NGS) projects within a fast-paced, service laboratory. This role will work cross-functionally with Sales, R&D, Field Applications, and Customer Support teams to deliver high-quality sequencing data and solutions. The ideal candidate thrives in a dynamic environment, is highly organized, and is committed to maintaining production timelines while ensuring scientific excellence.

What You’ll Be Doing

• Execute NGS library preparation, target enrichment, and sequencing workflows according to established protocols
• Process samples for NGS analysis while meeting production schedules and customer timelines
• Perform routine molecular biology techniques including PCR/qPCR, DNA quantification, purification (e.g., SPRI), and electrophoresis
• Operate and maintain laboratory equipment, including liquid handling robots and sequencing platforms
• Troubleshoot experimental and equipment-related issues to ensure continuity of workflows
• Track multiple projects and samples simultaneously, ensuring accurate and detailed documentation (including batch records and deviations)
• Analyze experimental data and contribute to interpretation of results
• Support development, optimization, and execution of NGS-related protocols and workflows
• Maintain digital files and records associated with sequencing runs
• Ensure compliance with regulatory standards (e.g., ISO 13485) and internal quality requirements
• Support general lab operations including cleaning, restocking, and maintaining a well-organized workspace
• Collaborate effectively with cross-functional teams under aggressive timelines

What You’ll Bring to the Team

• B.S. or M.S. in Molecular Biology, Biochemistry, Chemistry, or a related field (Associates degree with relevant experience may be considered)
• Hands-on experience in molecular biology techniques such as PCR, DNA purification, quantification, and library preparation
• Experience working in a laboratory environment with strong attention to detail and documentation practices
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Strong organizational, planning, and problem-solving skills
• Excellent interpersonal and communication skills with a collaborative mindset
• Self-motivated with a commitment to delivering high-quality results

Preferred Qualifications

• 3–5 years of experience in molecular biology, NGS workflows, or a related field
• Direct experience with NGS platforms (e.g., Illumina, PacBio, Element, ONT) and associated sample preparation workflows
• Experience with NGS library preparation and target enrichment workflows
• Experience with a range of NGS applications DNA, RNA, and Methylation assays
• Strong familiarity with analytical tools such as BioAnalyzer or TapeStation, Qubit fluorometry and Nanodrop spectrophotometry

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.