Job Description Summary
As the MRI Clinical Applications Specialist (CAS), you will be supporting the GE imaging applications team. You will deliver clinical and operational expertise by providing excellent education and training supporting the MRI modality.
As a clinical expert, you will be responsible for enhancing the customer experience by supporting our commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. The MR Clinical Applications Specialist will be supporting the North East Region.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Essential Responsibilities:
- Coordinate, schedule and deliver objective based system / feature MR training and education support for customers over an extended period while demonstrating full range of product features, capabilities and benefits.
- Collaborate with commercial team in assigned market to drive sales growth and IB health. Work closely with commercial teammates to ensure customer satisfaction
- Drive realization of revenue thru execution of on-site or remote clinical education delivery. Produce comprehensive, consistent and timely completion of documentation requirements from pre through post training.
- Provide ongoing post-installation training and support as needed over the lifecycle of the product.
- Act as a subject matter expert and education consultant to internal account community, providing clinical, technical and professional guidance and communicate progress and issues to internal GEHC team with respect to improving the customer experience and GEHC’s account standing.
- Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.
- Execute domain expertise responsibilities as outlined in the “Priorities” of a MR Clinical Applications Specialist.
Qualifications/Requirements:
- Associate’s degree or equivalent and minimum of 3 years technical/clinical industry experience with GEHC MR systems.
- ARRT or equivalent specific MRI modality certification.
- Must be within the Northeast of the US territory or willing to relocate. (NY, NJ, MA, CT, PA, WV or VA)
- Comfortable in a clinical/patient environment.
- Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps).
- Ability to learn specialized industry specific software and provide digital education and training solutions.
- Will be required to register with one or more vendor credentialing services by various customer hospitals
- Required to travel extensively, 80+% (4-5 days per week including overnights and some weekends), within the territory via multiple modes of transportation (car, air travel, train etc.) as necessary. You will receive a company car.
Desired Qualifications:
- Ability to energize, develop and build rapport at all levels within an organization and work in a matrix environment.
- Ability to strategize with decision makers on workflow enhancements and improvements.
- Proactively manage customer issues, be able to identify positive and negative outcomes and communicate results to decision makers.
- Strong communication and clear-thinking skills, ability to synthesize complex issues into simple messages.
- Willingness to be flexible / adapt to changing personnel and work environments.
#LI-AD2
#LI-REMOTE
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
For U.S. based positions only, the pay range for this position is $110,400.00-$165,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No