Job Title
Modality Sales Specialist - EI APAC
Job Description
Modality Sales Specialist – Enterprise Informatics APAC
The Modality Sales Specialist – Enterprise Informatics APAC (EI) is responsible for executing sales efforts for assigned product modalities and developing comprehensive strategic and tactical sales plans to achieve sales targets and market share objectives, working under limited supervision. The role identifies new business opportunities and leverages a deep understanding of clinical and technical aspects to penetrate new markets and expand existing market presence. The role informs and advises customers on the latest technological innovations, including upgrades to existing installations, and addresses inquiries to enhance satisfaction and achieve sales goals. The role prepares detailed analyses, reports, and performance metrics on sales activities, customer interactions, and market trends.
Job Responsibilities:
- Executes the sales efforts for assigned product modalities, delivers accurate business forecasting, developing and executing comprehensive strategic and tactical sales plans to achieve sales targets and market share objectives, working under limited supervision.
- Identifies new business opportunities and develops innovative approaches to penetrate new markets or expand existing market presence, leveraging deep understanding of clinical and technical aspects of the product modalities.
- Informs and advises customers on the latest technological innovations and configurations, including upgrades to existing installations, addressing inquiries and complaints to enhance customer satisfaction and achieve sales targets.
- Assists stakeholders in delivering compelling customer presentations focused on the clinical and technical components of the value proposition, strategically positioning products and services to address competitive challenges and support tender strategies and quotations.
- Work together with account managers, channel partners and other modality sales specialists on multi-modality deals, upgrades of the installed base, addressing product complaints and inquiries made, aim for a combined high-level of customer satisfaction across all portfolios.
- Maintains and updates CRM records with accurate customer interactions and sales data for products, ensuring timely data entry to support sales strategies, track engagement, and enhance customer relationships, while leveraging insights to improve sales processes and customer satisfaction.
- Supports concerned stakeholders in achieving business goals, including balanced selling and attainment of business unit annual operating plan (AOP) targets, and provides critical input for validating product forecasts and strategic planning.
- Partners with Marketing to provide strategic input on sales tools, pricing strategies, and competitive threats, enabling Marketing to effectively support Specialists and contribute to the strategic goals of the business unit.
- Prepares and presents detailed analyses, reports, and performance metrics on sales activities, customer interactions, and market trends to support informed decision-making and drive continuous improvement initiatives within the sales organization.
- Tracks industry trends, competitor activities, and customer feedback to identify opportunities for product enhancement, market expansion, and competitive advantage, providing actionable insights to drive business growth.
- Drives the implementation of continuous improvement initiatives to optimize sales processes, enhance operational efficiency, and foster a culture of innovation and excellence within the commercial unit.
- Ensures compliance with regulatory standards and Philips policies across all sales activities, maintaining high levels of quality and ethical standards in interactions with customers and stakeholders.
- Guides and develops employees to achieve organizational goals and ensures compliance with industry regulations, all while fostering a culture of impact with care.
You're the right fit if you have:
- Bachelor’s Degree
- At least 5+ years of related experience in healthcare sector (Radiology, Cardiology, MRI, CT or Angiography) and/or within the Imaging Informatics field
- Strong Customer Orientation Mindset
- Professional presence that influences desired results with both external and internal stakeholders
- Strong interpersonal, verbal, and written communication skills
- Excellent planning and organizational, project management and time management skills
- Ability to develop product positioning strategies
- Must reside within the territory and with the flexibility and willingness to travel within Philippines
- Positive, structured, organized mindset with a high level of personal integrity and self-discipline.
- Fluent in English, verbal and written in addition to local language
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips
Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.