[MedTech] Commercial Operations Coordinator - DePuy Synthes

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

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Job Function:

Business Support

Job Sub Function:

Administration & Secretarial

Job Category:

Business Enablement/Support

All Job Posting Locations:

Seoul, Korea, Republic of

Job Description:

About DePuy Synthes 

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit www.depuysynthes.com.  

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

We are searching for the best talent for Commercial Operations Coordinator - DePuy Synthes to be in Seoul.

Position Summary: Commercial Operations Coordinator supports commercial operations, reporting, business administration, and general affairs activities that enable efficient day-to-day business execution. This role works cross-functionally with internal stakeholders, distributors, and external vendors to ensure operational excellence, compliance, data accuracy, and a positive employee experience.

You will be responsible for: 

Commercial Operations Support

• Support day-to-day commercial operations activities, including product returns, credit notes, sales adjustments, and related documentation to ensure accurate and compliant transaction processing.
• Coordinate product sample requests, maintain usage records, and ensure all supporting documentation is complete, accurate, and audit-ready.
• Maintain vendor and customer master data and support business partner onboarding, updates, and administrative requests.
• Support pricing administration activities, including contract pricing, list price maintenance, and pricing-related documentation management.
• Process purchase orders through company systems and coordinate payment follow-up activities with internal and external stakeholders.
• Manage repair administration activities, including work order creation, warranty verification, repair tracking, service charge administration, and system updates.
• Support order release, credit release, and sales adjustment requests by validating documentation and coordinating with relevant stakeholders.
• Assist with compliance and governance activities, including sales incentive reviews, copy review documentation, and audit preparation.

Reporting & Data Management

• Prepare, maintain, and distribute recurring commercial reports, including inventory, back-order, repair, and sales performance reports.
• Consolidate and analyze operational data from SAP, SharePoint, Tableau, and other business systems to support business decisions and operational visibility.
• Maintain accurate operational records, reporting files, and documentation to ensure data integrity and audit readiness.
• Respond to ad hoc reporting and analytical requests while ensuring accuracy, timeliness, and professionalism.
• Identify opportunities to improve reporting efficiency through process optimization and automation.

General Affairs & Administrative Operations

• Coordinate office services, facility maintenance, vendor management, and daily administrative operations across company locations.
• Support invoice processing, payment administration, accrual tracking, and month-end closing activities.
• Assist with employee support programs, company housing administration, and organizational change-related administrative activities.
• Manage office supplies, equipment, and workplace resources to ensure a productive and efficient working environment.
• Coordinate company meetings, workshops, events, and employee engagement activities, including vendor communication and logistical arrangements.

Qualifications / Requirements: 

• Recent graduates or those with less than 2 years of business experience

• Those who have completed military service or are exempt and have no reason for disqualification for overseas travel

• Strong communication skills, relationship-building, collaboration, and teamwork

• Resilience and courage in unfamiliar and challenging situations

• The ability to instill trust, including adherence to policies, procedures, and regulations

• Proficiency in both Korean and English for effective communication and collaboration in the workplace

• Preferential treatment for veterans

Legal Entity 

MedTech 

Job Type 

Regular 

Application Documents 

Free-form Korean resume and cover letter are required; English resume and/or cover letter may be submitted as additional supporting documents (optional).

Application Deadline 

Sep 13th(Sun) / 1st Interview will be scheduled on the week of 14th

Notes 

• Preference will be given to individuals subject to national veterans’ benefits and persons with disabilities upon submission of relevant documents as per applicable laws. 

• Only candidates who pass the resume screening will be notified individually. However, notifications may be delayed due to company circumstances. 

• If any false information is found in the application documents, the hiring may be canceled even after the offer is confirmed, and future applications may be restricted. 

• Submitted documents will not be returned and will be deleted upon request.

 

 

Required Skills:

 

 

Preferred Skills:

Accountability, Administrative Support, Business Writing, Communication, Customer Centricity, Data Capturing, Diary Management, Document Management, Execution Focus, Filing Documents, Microsoft Office, Office Administration, Process Oriented, Professional Ethics, Telephone Etiquette, Travel Planning, Typing