At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Pharmaceutical Sales
Job Sub Function:
Key Account Management – Pharm (No Commission)
Job Category:
People Leader
All Job Posting Locations:
Seoul, Korea, Republic of
Job Description:
About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.
We are searching for the best talent for BU Lead, Aesthetic & Reconstruction Korea based in Seoul, South Korea.
Purpose
The Business Unit Lead, Aesthetic & Reconstruction Korea is responsible for planning, developing, and directing all aspects of the Korea Mentor Business Unit, including the breast aesthetics and reconstruction portfolio. This role is accountable for achieving short-term and long-term objectives related to sales, profitability, market share, and market leadership.
The position requires strong P&L ownership, commercial acumen, strategic vision, and the ability to lead in a highly matrixed environment. The Business Unit Lead is responsible for integrating patient awareness, digital activation, product marketing, clinical credibility, surgeon engagement, professional education, in-clinic sales execution, and channel management into a coherent growth strategy while ensuring full compliance with regulatory, legal, HCC, quality, and ethical standards.
You will be responsible for:
Commercial Performance & P&L Ownership
- Direct accountability for sales, marketing, profitability, market share, and overall business performance of the Mentor Korea portfolio, including breast aesthetics and reconstruction.
- Own the Korea Mentor P&L and lead business decisions across revenue, profit, OPEX, investment prioritization, pricing strategy, product mix, and channel-related trade-offs.
- Deliver short-term financial commitments while building strong long-term business fundamentals.
- Monitor business performance indicators including IMS, NTS, SGP, inventory, market share, product mix, premium segment performance, and distributor/channel performance.
- Identify business risks and opportunities early and translate insights into actionable plans.
Strategic Planning & Execution
- Develop and execute the Korea Mentor business strategy in alignment with APAC and global priorities.
- Lead annual business planning, forecasting, investment planning, and business review processes.
- Anticipate changes in market dynamics, patient behavior, surgeon preferences, competitive activities, reimbursement environments, and regulatory requirements.
Patient Marketing, Brand Building & Product Strategy
- Lead patient marketing and brand marketing strategies to strengthen Mentor brand awareness, product preference, and premium segment growth.
- Translate patient insights, digital behavior, social trends, clinic conversion dynamics, and market intelligence into actionable brand and product strategies.
- Build an integrated growth model connecting patient demand generation, brand-building, surgeon engagement, professional education, clinical evidence, and sales execution.
- Drive product positioning and differentiation strategies based on scientific evidence, clinical credibility, patient relevance, and local market needs.
- Develop and execute patient-centric campaigns and digital activation initiatives in compliance with healthcare regulations and company policies.
Customer Engagement & Market Development
- Develop and implement engagement strategies with plastic surgeons, reconstruction surgeons, clinic owners, hospital stakeholders, and key decision-makers.
- Build strong partnerships with key opinion leaders (KOLs), professional societies, centers of excellence, and strategic accounts.
- Strengthen Mentor’s credibility within the Korean surgeon community through science-based engagement, clinical evidence, and professional education.
- Lead local KOL strategy, including identification, development, exposure planning, and balanced community engagement.
- Analyze patient trends, surgeon behavior, clinic dynamics, competitors, pricing, regulatory policies, and product trends to support business decision-making.
- Drive adoption of innovative solutions by connecting clinical relevance, patient needs, surgeon confidence, and commercial execution.
Commercial Excellence & Change Management
- Lead change management initiatives to improve commercial execution, customer engagement, business processes, and organizational capability.
- Strengthen sales and marketing operating rhythms through business reviews, field coaching, KPI tracking, performance management, and execution follow-up.
- Improve commercial excellence through structured account management, segmentation, call planning, quality customer engagement, and disciplined execution.
- Build organizational agility to respond effectively to competitive pressure, product launches, regulatory changes, and evolving market expectations.
Leadership & Talent Development
- Provide Credo-based leadership and build a high-performing, inclusive, transparent, and accountable culture.
- Attract, develop, coach, and retain strong talent within the Mentor Korea organization.
Compliance & Governance
- Ensure full compliance with regulatory, legal, HCC, quality, privacy, and ethical standards.
- Ensure all customer engagement, patient marketing, professional education, distributor interaction, and business activities are conducted in accordance with company policies and local regulations.
- Partner with Regulatory Affairs, Quality, Medical Affairs, HEMA, Legal, and Compliance to appropriately manage product, claim, reimbursement, authority, and customer-related matters.
Qualifications / Requirements
- Minimum 12 years of relevant experience in healthcare, medical aesthetics, pharmaceuticals, consumer healthcare, or related industries.
- Proven P&L ownership or strong business leadership experience, including sales, marketing, profitability, and investment trade-off decision making.
- Strong commercial acumen with a demonstrated track record of delivering sales growth, profitability, and market share gains.
- Proven experience leading patient marketing, brand marketing, or consumer-facing demand generation strategies.
- Strong understanding of how patient awareness, digital activation, brand preference, and clinic-level conversion influence business growth.
- Experience in KOL management, professional society engagement, and stakeholder influence within a regulated healthcare environment.
- Strong strategic thinking, influencing skills, and ability to lead change within a matrix organization.
- Proven ability to manage complexity and ambiguity through structured problem solving, effective communication, and resilient leadership.
- Demonstrated ability to build, lead, and retain high-performing teams.
- Master’s degree or equivalent preferred.
- Working experience in Korea with demonstrated understanding of local market dynamics, customer behavior, and healthcare business environments.
- Proven ability to build strategies integrating patient awareness, brand-building, product differentiation, clinical credibility, surgeon engagement, and sales execution.
- Ability to anticipate competitor, government, regulatory, or market actions and develop proactive business strategies.
- Strong channel/distributor management capability and experience evaluating go-to-market model evolution.
- Strong leadership maturity, transparent communication, inclusive team management, and the ability to create strong employee engagement.
- Ability to operate with regional and global visibility while protecting local business needs and customer dynamics.
- Ability to lead within a regulated healthcare environment while applying patient-centric and consumer-oriented marketing thinking.
Legal Entity
MedTech
Job Type
Regular
Application Documents
Free-form resume AND cover letter is required (in Korean or English).
Application Deadline
Until the position is filled
Notes
- Preference will be given to individuals subject to national veterans’ benefits and persons with disabilities upon submission of relevant documents as per applicable laws.
- Only candidates who pass the resume screening will be notified individually.
- If any false information is found in the application documents, the hiring may be canceled even after the offer is confirmed.
- Submitted documents will not be returned and will be deleted upon request.
Equal Employment Opportunity
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by applicable law.
Required Skills:
Preferred Skills:
Account Management, Alliance Formation, Commercial Awareness, Contract Management, Cross-Functional Collaboration, Customer Centricity, Customer Experience Management, Developing Others, Inclusive Leadership, Interpersonal Influence, Leadership, Personalized Services, Pharmaceutical Sales Marketing, Revenue Management, Sales Trend Analysis, Solutions Selling, Tactical Planning, Team Management