We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Core responsibilities include supporting education, product evaluations, conversions, implementations, and post-implementation education and optimization across the MDS portfolio. NNP provides targeted bedside education, facilitates best practice adoption, and delivers consistent clinical support aligned to customer needs and business priorities. The NNP also provides neonatal clinical expertise to Medical Affairs, Marketing, and New Product Development to support clinically accurate education, portfolio strategy, product requirements, and launch readiness.

The MDS Neonatal Clinical Specialist (NNP) reports directly to the designated Clinical Services leader and supports regional and national priorities based on customer and business needs.

This is a field-based position requiring significant travel, including overnight travel, to support customer engagements, internal training, clinical programs, and cross-functional initiatives.

About the Role

As an MDS Neonatal Clinical Specialist (NNP), you will play a critical role in delivering exceptional clinical support and education to BD customers, driving confidence, adoption, and improved patient care as part of a team committed to excellence and continuous improvement.

Job Responsibilities

• Manage responsibilities within the allotted Travel & Expense budget.
• Maintain administrative responsibilities and deliverables as outlined by Clinical Leadership.
• Lead end-to-end customer facing engagements from pre-sale through post-conversion, delivering in-servicing, clinical education, and training (virtual and in-person) to drive product adoption and retention.
• Deliver neonatal-focused clinical education and product training in virtual and in-person settings to support safe use, adoption, retention, and integration into customer workflows.
• Provide bedside and unit-based support, consistent with facility requirements, professional scope, approved product labeling, and company policy.
• Provide ongoing clinical support, follow-up, troubleshooting, and consultation in partnership with Sales, Clinical Managers, Regional Business Managers, and strategic account teams.
• Develop strong working relationships with end-users while providing product in-servicing and clinical education. 
• Partner with Marketing to provide neonatal clinical and workflow insights that inform portfolio strategy, customer segmentation, positioning, launch planning
• Collaborate with the Clinical Manager and Regional Business Manager to optimize scheduling and activities to meet business objectives.
• Provide activity updates to the Clinical Manager on regional training activities and support provided in the region. 

Minimum Requirement:

• Degree level qualification; or equivalent combination of education and experience.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

 

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

 

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift