Manager, Sales Training

Job Description

R398851

A. Job Title: Training Manager

Location: Shanghai

Report to: Associate Director, Learning & Development

Direct report: 0

B. Position Objective

The candidate leverages all resource to supports and facilitates learning and development activities of FLSL/SLSL commercial /compliance capability enhancement and influences the design and execution of the learning plan to achieve business results. The role supports the BU learning Team Leader in the execution of the learning strategy through consulting and delivery on appropriate learning solutions. S/he interacts with and influences BU Business Leader to understand business goals and performance needs, develops and executes learning plans of FLSL/SLSL commercial/compliance capability development aligned to the business strategy, and routinely engages with Management team to ensure learning solutions continue to support and positively drive desired outcomes. Success in this role depends on the candidate’s ability to collaborate with Business Leader and other training manager, as well as work cross-functionally to act as a Learning & Development Business Partner and point of contact for the FLSL/SLSL commercial /compliance performance needs and communicate them to support design and delivery of learning solutions.

C. Duties and Responsibilities

1. Effectively establish, deepen and sustain key relationships with BU TEAM to understand their business needs and related performance gaps, provide oversight and analysis when defining requirements, and demonstrate an understanding of processes and methodology in order to provide appropriate management level learning solutions

2. Lead collaborative efforts with BU TEAM to define desired performance outcomes; provide feedback and coaching on issues related to FLSL/SLSL commercial/compliance capability development learning programs

3. Deliver training and/or support all management level training company wide

4. Identify performance needs and gaps and facilitate delivery of FLSL/SLSL learning solutions to the business

5. Monitor, analyze, interpret, and report internal trends; make recommendations for learning solutions for BU TEAM

6. Ensure successful learning outcomes by directing the identification and translation of the client’s learning needs into a defined learning strategy and implemented solutions

7. Act as a liaison between the CL function, BIZ leader from hospital channel to ensure alignment with learning needs. Ensure hospital team learning solutions created meet the requirements of the client.

8. Act as a liaison between the L&D team and BU TEAM to ensure alignment with learning needs. Ensure learning solutions created meet the requirements of the client. Identify alternate non-training solutions when appropriate.

9. Understand feedback provided by BU TEAM on the overall success of the learning solutions; Interpret and discuss feedback with Business Leaders from BU and monitor impact and cost-effectiveness of learning solutions; Suggest improvements to further enhance learning program effectiveness and sustainability.

10. Report timely feedback on learning effectiveness to the business and communicate suggestions for improvement

11. Document needs for customization or localization of learning programs

12. Last but not least, all L&D team training work should be taken as requirement

Education / Professional Certificate

ü Required: Bachelor’s degree in Medical, Business Administration, HR or Learning & Development

Working Experience

ü Required: Minimum 5 years of experience in related fields of pharmaceutical companies

ü Optional: Leadership or/and training experiences in areas of FMCG/E-com/B2B area, or comparable areas

Professional knowledge and skill

ü Strong in communications, presentation and interpersonal skills

ü Good at business diagnosis and course design

ü High level English skill with oral and written

ü Mature and sensitive to client (internal staff) needs

D. Type of Business Contact

Internal Business Contact

ü SD /Management Team/District Manager

ü L&D Training Manager

ü Marketing Brand Team

Required Skills:

Business Analysis, Learning Needs Analysis, Pharmaceutical Training, Sales Management Coaching, Sales Training, Training Effectiveness, Training Needs Assessment

Preferred Skills:

Execution Excellence, Stakeholder Relationship Management

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

05/25/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.