Manager, Study Delivery Resource Management (SDRM)

Career Category

Clinical

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Manager, Study Delivery Resource Management (SDRM)

What you will do

In this vital role, you will support end-to-end study delivery resourcing across clinical programs and countries. Reporting to a Senior Manager, SDRM, you will contribute to forecasting, recruitment, resource allocation, deployment, and Full-Service Provider (FSP) oversight, ensuring alignment with program priorities and operational needs.

Data Analysis & Reporting ​

• Develop, maintain, and continuously improve reusable, automated reports and dashboards to track resource capacity, utilisation, and allocation trends.​

• Leverage AI, analytics, and visualisation tools to identify patterns, predict resourcing needs, and flag potential risks orinefficiencies.​

• Summarise analysis into concise, actionable insights, enabling quick and informed decision-making.​

Resource Allocation​

• Serve as the single point of accountability for managing resource allocations at a program level.

• Effectively prioritize allocation of resources, when competing demands arise (collaborating with key stakeholders to make an informed decision and communicating challenges with context and transparency).​

• Continually horizon scan and collaborate closely with SDRM colleagues to manage upcoming resourcing risks &challenges​.

• Manage complex or sensitive allocation situations diplomatically, ensuring alignment and maintaining trust with stakeholders.​

Recruitment & Onboarding​

• Partner with HR and Talent Acquisition to manage the hiring process ​

• Support the development of hiring plans and analysis. ​

Full-Service Provider Oversight & Collaboration ​

• Manage Work Request Forms and the associated process. ​

• Manage the FSP quality oversight process. ​

• Support FSP FMT meetings through the analysis of performance measures and quality control checks.​

• Partner with our full-service provider (FSPs) to ensure we fulfill program teams’ complex and evolving resourcing needs.  ​

Stakeholder Engagement & Relationship Management ​

• Build strong, collaborative, supportive relationships with SDRM colleagues, communicating proactively and effectively to manage multiple interdependent deliverables. ​

• Serve as a trusted partner to Program & Country Resource Points of Contact ​

• Build strong, collaborative relationships with FSP partners to foster trust, alignment, and shared goals.  ​

Process Improvement ​

• Support continuous improvement in resource management processes, tools, and systems (leveraging AI where appropriate) ​

• Contribute to the development of playbooks, training programs, and knowledge-sharing platforms.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The candidate we seek is an individual with the following qualifications.

Basic Qualifications:

• Doctorate degree OR

• Master’s degree and 2 years of clinical execution experience OR

• Bachelor’s degree and 4 years of clinical execution experience OR

• Associate’s degree and 8 years of clinical execution experience OR

• High school diploma / GED and 10 years of clinical execution experience.

Preferred Qualifications:

• 5+ years of experience in the life sciences industry, including 3+ years of biopharmaceutical clinical research experience.

• Understanding of clinical trial processes and operations.

• Experience working with or overseeing external vendors and service providers.

• Strong analytical, communication, and stakeholder management skills.

• Experience collaborating across global, cross-functional teams.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The annual base salary range for this opportunity in the U.S. is $113,878 -139,695.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans and bi-annual company-wide shutdowns

• Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Salary Range

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