Manager, Planned Activity Coordination

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Key Responsibilities

Strategic Leadership & Process Optimization (40%)

• Serves as the primary escalation point for complex scheduling conflicts and regulatory compliance concerns, working closely with field leaders and cross-functional teams.
• Develops and optimizes scheduling processes, leveraging data-driven insights to improve efficiency and compliance.
• Leads cross-functional improvement initiatives focused on enhancing tools, workflows, and service delivery models.
• Partners with stakeholders to establish key performance metrics and drive continuous improvement efforts to further innovate the organization’s approach and improve ease of use for customers.

Planned Activity Coordination & Execution (50%)

• Manages all PMs and MODs with a focus on regulatory compliance, operational efficiency, and customer satisfaction.
• Drives proactive scheduling strategies, ensuring all contractual and regulatory deadlines are met with minimal disruption to customers.
• Oversees execution milestones, ensuring timely completion and managing escalations as necessary.
• Works with customers and internal teams to optimize scheduling windows and resource availability.
• Leads the development of reporting and analytics to monitor progress, identify risks, and drive informed decision-making.

Team & Stakeholder Engagement (10%)

• Facilitates regular alignment meetings with field service teams, ensuring smooth communication and execution of planned activities.
• Communicates organizational priorities and provides leadership in managing shifting demands and customer needs.
• Serves as a mentor and subject matter expert (SME) for junior team members, supporting their growth and development.
• Collaborates with leadership on workforce planning, ensuring sufficient capacity for both planned and reactive work.

Required skills to have for success in this role

• Bachelor’s degree or equivalent experience is required
• 5+ years of experience in service operations, scheduling, or related fields, preferably in a regulated industry.
• Proven ability to lead process improvements, drive efficiency, and implement best practices.
• Experience working with field service teams, customers, and cross-functional stakeholders.
• Exceptional organizational skills and ability to manage high-volume scheduling in a dynamic environment.
• Strong analytical skills with the ability to interpret data and drive decision-making.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Experience with SAP, scheduling tools, and service management platforms is a plus.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

$99,930 - $137,401

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

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Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

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