Manager, Packaging Operations

Business Introduction
At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success. We’re uniting science, technology, and talent to get ahead of disease together.
Find out more:
Our approach to R&D


Position Summary

You will lead Packaging Operations at our Zebulon site, overseeing a skilled team that prepares clinical trial and comparator packaging in compliance with Good Manufacturing Practice. You will work across quality, engineering, planning and supply to deliver reliable, on-time packaging while improving processes. We value clear leadership, practical problem solving, and a commitment to safety and quality. This role offers visible impact, professional growth, and the chance to help GSK unite science, technology and talent to get ahead of disease together.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Lead and develop a team responsible for primary and secondary packaging, labeling, data entry, and inspection in ambient and cold chain conditions.

• Ensure packaging activities meet quality, regulatory and safety standards. Support audits and inspections.

• Manage staffing, training programs, and performance development to build capability and engagement.

• Foster a collaborative, safe, and inclusive work environment that promotes engagement, accountability, and continuous development, ensuring strong team culture, effective coverage, and business continuity.

• Drive continuous improvement projects to increase throughput, reduce waste, and improve process reliability.

• Coordinate production schedules, capacity planning, and resource allocation to meet supply commitments.

• Own investigations, risks, root cause analysis and corrective actions for packaging deviations and quality events.

• Translate enterprise and site-level strategies into clear, executable priorities for the Packaging Operations team, aligning day-to-day execution with corporate objectives, leadership direction, and cross-functional goals.

• Operate effectively within agile, digitally enabled ways of working, collaborating across global teams, including the Harlow (UK) site and other R&D sites, to ensure alignment, knowledge sharing, and consistent execution.

Responsibilities

• Hire, coach and develop packaging operators and frontline supervisors to achieve performance goals.

• Maintain a safe working environment and partner with environment, health and safety teams on initiatives.

• Manage the packaging training program, including training plans, learning modules and competency tracking.

• Lead mid-range projects and cross-functional teams to deliver operational improvements.

• Serve as business lead investigator for complex deviations and write clear, timely investigation reports.

• Participate on the site leadership team and represent Packaging Operations in site-level planning.

Why You?

Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• Bachelor’s degree in engineering, life sciences, chemistry, biology, pharmaceutical sciences, manufacturing, operations, or a related scientific field

• 8+ years of experience in manufacturing or packaging operations in a regulated industry.

• 3+ years of people management experience, including hiring and performance management.

• Experience conducting investigations, root cause analysis and implementing CAPA.

• Experience managing production schedules, resource planning and basic department budgeting.

Preferred Qualification

If you have the following characteristics, it would be a plus:

• Experience with clinical trial and/or commercial packaging operations.

• Experience with electronic batch records, packaging label systems, or related packaging IT systems.

• Training or experience in continuous improvement methods (Lean, Six Sigma or similar).

• Experience in cold chain and ambient packaging processes.

• Prior involvement in regulatory inspections and audit support.

• Experience leading cross-functional projects and change initiatives.

• Practical knowledge of Good Manufacturing Practice (GMP) and regulatory expectations.

Work Arrangement
This role is on-site at Zebulon, United States. You will be expected to work on-site full time to lead operations and support manufacturing schedules.

About the Zebulon Site 

GSK’s Zebulon site is a global supplier of Respiratory and Solid Dose medicines to patients around the globe and the largest GSK Pharmaceutical secondary manufacturing site in North America.  The site is located less than 30 minutes from downtown Raleigh, Wendell, Knightdale, Rocky Mount, Wilson, and Wake Forest.  

Key differentiators about GSK and Zebulon: 

• Our commitment to inclusion is seen as a critical advantage of ours  

• Our focus on cultivating a positive work environment that cares for our employees  

• Demonstrated opportunities for continued career growth driven by individual ambition 

• Leaders that care about their teams and growth of both individuals and the company  

• A priority focus on Safety and Quality 

• Clean and GMP compliant work environment     

• Onsite cafeteria                                 

• Onsite gym                

• Temperature-controlled climate                                  

• Licensed, onsite Health & Wellness clinic     

What we offer
You will join a team focused on purpose, quality and development. You will have opportunities to grow your leadership skills and contribute to meaningful work that helps patients. We welcome applicants who bring different perspectives and life experience. If you are ready to lead packaging operations with clarity and care, we encourage you to apply.

#LI-GSK

Please visit  GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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